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Old Amersham Hotels Ltd Logo

Front Office Manager

316a344

Amersham, England

Today

33000 - 35000 GBP ANNUAL

Old Amersham Hotels Ltd

Amersham, United Kingdom

Unknown / Non-Applicable

Company - Private


Job Description

Position: Front Office Manager

Reports To: Operation Manager

Salary: £35,000 (DOE)

Holiday: 28 days including bank holidays

Hours: Shift work between 0645 & 2330 with weekend evening and bank holidays work required.

Location: Amersham, UK

The Old Amersham Hotel Group are looking for an experienced Front Office Manager to work across our 4-star hotels in Amersham. Offering our visiting guests and locals the very best hotel stays, dining experiences and event spaces, we pride ourselves on our exceptional customer service from the moment our guests arrive through to the moment they leave.

As Front Office Manager you will be responsible for overseeing the day-to-day running of the Front Office operation including overseeing the Reception, Nights and Housekeeping teams to ensure delivery of exceptional standards across all departments. As the face of the brand, you will contribute positively to the customer experience to maximise our reputation, revenue and profitability while ensuring these falls in line with budget expectations.

You are a front-footed and confident communicator, a natural leader and role model for your team, who has a genuine passion for exceptional customer service. You will be able to prioritise our guest requirements, manage multiple teams and remain calm and professional under pressure.

Your responsibilities

Who you are:

Please note:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

Old Amersham Hotels is an equal opportunities employer.

Job Types: Full-time, Permanent

Salary: £33,000.00-£35,000.00 per year

Benefits:

Schedule:

Ability to commute/relocate:

Experience:

Work Location: In person


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