Job Description
The Spire Montefiore Hospital are looking for a full-time receptionist to welcome our patients and be a part of our dynamic Reception team.
The Spire Montefiore Hospital is rated “Outstanding” by the Care Quality Commission (CQC). We practice some of the most advanced treatments on the latest generation imaging, and diagnostic technology. This means we can offer everything from screening and rehabilitation through to leading-edge surgical procedures and excellence in specialist fields like orthopaedics, cardiology, and general surgery all delivered through our expert and caring clinical team. The hospital is well-positioned to maximise the excellent local public transport. There are buses that stop in the vicinity and is also within walking distance of both Hove and Brighton train station.
Duties and Responsibilities
- Welcoming, registering, including the accurate collection of credit card details and patient information.
- Directing patients, consultants and hospital teams as required to the hospital in a warm professional and caring manner.
- Processing patients in various departments
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
- Welcoming and issuing badges for visitors and booking taxis.
Who we're looking for
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience desirable
Contract Type:Permanent
37.5 hours per week
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Free and discounted food in our staff dining room.
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Job Types: Full-time, Permanent
Salary: £22,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Hove: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Reference ID: 13200