Job Description
We are Flip Out UK! We are the UKs biggest and best adventure park group! We are now looking for fast-paced, charismatic, outstanding Cafe Team Members to join our team.
Job Purpose
As a Cafe Team Member, you will be working in our Diner preparing and serving food & beverages to our guests. Reporting to the F&B Manager, your typical daily duties will include the following:
- Food preparation for guests - we have a variety of treats for our guests from crisps to pizzas.
- Making and serving drinks - we have a wide range of drinks from slushies to hot chocolates!
- Providing excellent customer service to every guest
- Keeping high food safety standards
- Maintaining high cleanliness standards
- Maintaining all health & safety within the diner
- Carrying out Opening and Closing procedures
- Assisting with restocking and stock rotation
Who we are looking for
- Outstanding customer service skills
- Ability to work in a fast-pace environment
- Ability to work under pressure
- Bubbly, Enthusiastic and Approachable
- Have a can-do, go-getter attitude!
- Be available to work weekends and weekdays if possible!
- This role is all about personality and the right attitude, where you know nothing else other than making all our guests feel welcomed and cared for at all times!
Experience / Qualifications
- Ideally 2 years experience working in a food and beverage capacity
- Level 2 or 3 Food Safety (would be a huge plus but not essential)
- Customer service experience
Working Conditions
We are looking for part-time and full-time team members to join us on a zero hour contract covering weekdays and weekends.
Rates of Pay & Benefits
16-17 year olds - £4.81 per hour
18-20 year olds - £6.83 per hour
21-22 year olds - £9.18 per hour
23 year olds + - £9.50 per hour
We have a portal offering huge discounts across the largest retailers and offering cashback too! We have an employee assistance programme where support is available 24 hours a day to help our team with any issues that may be facing. Recognition is massive for us and we regularly have cash and voucher incentives available for our top performers. We rigorously look to develop our team and promote within - there are tonnes of progression opportunities across the business. We have lots to offer for your families too (we wouldn’t be a family entertainment business otherwise!) The list goes on!
Equality, Diversity & Inclusion
At Flip Out, we are the biggest and best adventure park company across the UK. We are committed to creating unforgettable experiences, that includes our employees too (in the best flipping way possible)! We thrive on creating the biggest and best diverse workforce, where everyone can come together and have fun and maybe even learn a flip or two. We are committed to offering equal employment opportunities to all, regardless of ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Job Types: Part-time, Permanent
Part-time hours: 0-38 per week
Salary: Up to £9.50 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Application question(s):
- Are you over the age of 18? (We have some roles that include alcoholic beverages).
- If successful, what’s your availability like for interview?
- Are you available to work weekday evenings and fully flexible on both Saturday & Sundays?
Experience:
- Food & Beverage: 1 year (required)
- Food preparation: 1 year (required)
Work Location: One location