Network Administrator
Location: Crick
Contract Type: Part Time/Fixed Term Contract - 12 Months
Pay: £12.05 per hour
Hours: Fixed Sunday and Monday - 16hrs
You don’t get to be one of the nation’s largest and most loved supermarkets without a brilliant team — and our Transport colleagues are central to keeping our operations running smoothly, ensuring our customers can buy the goods they need in store.
When you work for Sainsbury’s, you are helping your community eat, shop, and live better, all while being part of a family that’s 187,000 people strong. After all, making the best-quality products available in-store for our customers is what we’re about. Just ask the millions of people up and down the country who choose to shop with us every week.
Acting as an advocate for the Sainsbury’s culture, values and behaviours, you will assist in the control and management of the major retailer’s returns and customer order queries on a daily / weekly basis.
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We’d like to hear from you if you…
Demonstrate good written and verbal communication skills
Show commitment to health and safety, equal opportunities and anti-discriminatory practices in employment and service provision
Have an understanding of the needs for confidentiality and compliance with service regimes.
Demonstrate the ability to develop strong relationships and encourages teamwork
Have good numerical and analytical skills paying strong attention to details
Have experience in using Transport Management systems
Are PC literate with experience of Excel, Word, PowerPoint
Have the ability to work under pressure and flexible in their approach
Health & Safety - commitment to safety
Understands, encourages and complies with company/site safety policies and procedures. Completes all required training and takes personal responsibility for the safety of themselves and others
What you’ll be doing
Communicating effectively to internal and external customers
Processing of returns
Liaising with suppliers and regional distribution Centre’s to resolve disputes
Generating invoices for stock returned to suppliers
Reporting and investigating issues as part of a continual improvement process
Generating and distributing reports centrally required by the Hub Managers, e.g. vehicle fill, delivered pallets by hub, journeys by hub, daily schedule & wave adherence for the network
Producing reports for further analysis from the Transport Management Systems
Ensuring relevant issues are escalated appropriately
This list is not exhaustive and you may be required to undertake any other duties deemed appropriate by your line manager to facilitate the smooth running of the depot
Key Performance Indicators:
Customer Focus
Ability to understand key customers/stakeholders, engage with customers/stakeholders to create effective relationships
Teamwork
Ability to work effectively as a member of a team and displays quality working relationships with colleagues and/or customers
Integrity & Commitment
Ability to articulate Sainsbury’s values and work in ways which strive to achieve the values. Dedicated to over achievement of goals and objectives in all tasks
Drive & Enthusiasm
Energetic approach to achieving the requirements of the role. Impacts positively on profitability and growth of the business.
Communication and Interpersonal Skills
Understands the range of communication styles and methods to suit the audience. Effective in written and verbal communications with all colleagues. Demonstrates positive interpersonal skills
Time Management
Ability to plan and prioritise workload effectively, coordinate different elements of the work and, where appropriate, delegate.
Your benefits:
Pre-planned shifts
Work with the best colleagues and the latest equipment
Season ticket loan after you’ve completed 12 weeks of service and passed your probation
Discount card after 4 weeks that gives you 10% off your Sainsbury’s, Argos and Habitat shopping
Special offers on gym memberships, restaurants, holidays, retail vouchers and more
Cycle to work scheme available
Full PPE provided
Comprehensive training to help you perform well in the role
Who we are
We know that life is bigger than just your job and, while we can’t always accommodate every flexible working request, we do support part-time and job-share roles — so don’t hesitate to ask us how we can work around your availability.
One more thing: Sainsbury’s is a place for people who are open, kind and dedicated to doing better every day. Diversity and inclusion are key, so you’ll be a role model encouraging all colleagues to be themselves at work while also recognising great performance and cheering on progress.
Here at Sainsbury’s, we’re a proud equal opportunities employer that values diversity at every level of our business. Inclusion and Diversity are fundamental to our culture and values, fostering an innovative, collaborative and fast-paced work environment that means we can build a better future for our colleagues and our customers. Everyone is welcome at Sainsbury’s
Here at Sainsbury’s Argos we’re a proud equal opportunities employer that values diversity at every level of our business. Inclusion and Diversity are fundamental to our culture and values, fostering an innovative, collaborative and fast paced work environment that means we can build a better future for our colleagues and our customers. Everyone is welcome at Sainsbury’s Argos. Want to find out more? Then visit our Diversity & Inclusion page on our Careers site – www.argos.careers/diversityandinclusion