Role: Food & Beverage Assistant
Location: Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk/
Salary: Up to £10 per hour, to be discussed at interview
Hours: Full & Part Time available, including weekends & bank holidays.
Relationships: General Manager, Kitchen team, Food & Beverage team
Seaham Hall is the home to five red star personable luxury situated on the Durham Heritage coastline. Steeped in history and heritage we offer a home away from home experience for all to adore. Seaham Hall boasts twenty-one individually styled suites set in thirty-seven acres of beautifully landscaped gardens and is home to the five-luxury bubble Serenity Spa. The Serenity Spa offers the very best in immersive facilities and wellness treatments designed to balance and restore the senses. With two onsite dining locations, guests can choose from The Dining Room with dishes inspired by the rugged North Sea and Durham countryside or The Ozone restaurant nestled in the vibrant Serenity Spa drawing on Pan-Asian influences.
People are our passion and our mission is to create the ultimate in Northern hospitality through our sense of rebellious spirit. Human connection, personal experience, brand evolution and location pitch us at the top level of emotive hospitality.
We are looking to expand our current team in The Dining Room and are offering full and part time hours.
Do you have a can-do attitude?
Are you passionate about hospitality?
Are you customer focused and can consistently deliver excellent customer service in a fast-paced environment with a friendly attitude
The ideal candidate
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Being a 'multi-skilled' individual who has previous hospitality experience (bar/restaurant/reception) - minimum x1 year
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Have excellent customer service and communication skills
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Attention to detail to ensure the 5-star standard of service is delivered consistently
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Knowledge of Simphony/Oracle software is advantageous
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Ability to effectively interact with management, team members and guests in a professional manner
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Be a team player as well as an individual worker
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Must have transport
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To provide attentive service during the meal and watch for special requests.
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To assist in the general cleaning of your working areas.
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To take every opportunity to upsell – desserts, starters, drinks etc.
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To attend work consistently well groomed, in uniform
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Be willing to attend training and gain an understanding of the menu to be able to offer guidance and recommendations to guests
Benefits
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In-house training will be provided as part of your induction
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For the right candidate progression opportunities are available
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Exciting opportunity to be a part of the growing business with the expansion of our estate to include self-catering lodges, chance to be part of an award-winning business with many accolades including gold winner at the North East England Tourism Awards 2020 and 2022 and a finalist in The Cateys 2020 for Independent Hotel of The Year
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Competitive salary
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28 days holiday per annum for full time hours, pro-rata for part-time hours
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On-site parking
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Monthly and annual team incentives and reward schemes including employee of the month and a share of service charge.
If you're ready for the challenge and have the skills, talent and experience then we want to hear from you today!