Job Description
Introduction
Yourgaff is a young, innovative lettings agency based in the North West of England, with the mission to make the rental process as easy and efficient as possible. We manage a wide range of properties, offering landlords a comprehensive service from start to finish. With our sights set on the future, we are transitioning into a technology company that sells a suite of software solutions to landlords and lettings agencies, helping them to streamline their processes and save time. To ensure our tenants have the best possible experience, we also have an app on the App Store which can be used to manage tenancies, pay rent and contact the team. With Yourgaff, renting has never been simpler.
Who we are looking for
Don't apply unless you possess the following qualities:
- Honesty
- Hard work
- Problem-solving skills
- Pleasant to work with
- Creative thinking
Furthermore, we value a commitment to excellence and a drive for results. We are looking for someone who can bring new perspectives and innovative ideas to the table, and who is eager to learn and grow in the role. We welcome applicants from any background and are looking for someone who is excited to join our team.
Key Responsibilities
- Schedule and conduct viewings for prospective tenants
- Respond to tenant complaints and resolve any maintenance issues in a timely manner
- Check tenants in and out of properties
- Conducting inspections and maintain accurate records
- Maintain positive relationships with tenants
Job Requirements
- Strong communication and interpersonal skills
- Excellent organisational and time management skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite and accounting software
- Excellent organisational and time management skills
- Attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to handle confidential information with discretion
Benefits
At Yourgaff, we are dedicated to cultivating a work atmosphere that promotes independence, freedom, and trust. We prioritize providing our employees with the best possible work experience, and as part of that commitment, we review our benefits on an annual basis to make sure they are meeting the needs of our workforce. As we continue to grow, our benefits will become even more comprehensive and generous. We strive to make sure our employees feel valued and appreciated, and our comprehensive benefits package is one of the many ways we do that.
- Flexible working time ( start between 7am and 10am)
- Hybrid work
- Salary reviews every 6 months
- Relaxed work environment - we don't micromanage
- 25 days per year (full-time only)
Interviews
Stage one of the interview process is a "get to know you" session, where the interviewer will ask questions about your background, your experience, and what drew you to the job. This stage is designed to give the interviewer a better understanding of who you are and to provide insight into your motivation for applying. The second stage of the interview process is more job-specific, focusing on questions that probe your experience and qualifications for the role.
Website
https://yourgaff.co.uk
Job Type: Full-time
Salary: £20,000.00-£25,000.00 per year
Benefits:
- Flexitime
- On-site parking
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Chester: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (required)
Experience:
- Property Management: 1 year (required)
- Customer service: 1 year (required)
Language:
Work Location: Hybrid remote in Chester