Job Description
Hours: 37 hours per week (Money and Pensions Service funded post)
Salary: £22,820 to £25,038 per annum, dependent on experience
Contract: Permanent
Base: Ilkeston with some travel throughout Amber Valley and Erewash
Would you like to help people become free of debt and money worries? Why not consider joining our friendly Money Advice team which provides a vital money advice service to clients.
The ideal candidate will have excellent money advice skills, some knowledge of the current benefits system, and an up-to-date knowledge and understanding of welfare reform. Previous money advice work is desirable but not essential as full training will be provided along with an opportunity to complete the Accredited Money Advice Learning Plan. Good communication skills, both written and verbal are essential, as is the ability to effectively communicate with our customers with a non-judgemental approach.
This is a hybrid role with some work able to be completed from home.
Terms and conditions
Annual leave: 35 days annual leave per year, including Bank Holidays and four days Christmas Shutdown. Additionally, there is a long service leave of 1-5 days after 4-8 years’ service. We also offer an annual leave purchasing/selling scheme. Pension: Auto enrolment into an approved pension scheme. 6% contribution by the organisation, 2% contribution from staff member. Sick pay: 3 months full pay and 3 months half pay (dependent on length of service). Other benefits: Employee assistance programme, including perks.
At Citizens Advice Derbyshire Districts we provide free, confidential, impartial and independent advice and information on a wide range of subjects. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. The successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and the background and circumstances of your offence. Please get in touch to see our policy on DBS checks.
To view and download the recruitment pack visit: www.citizensadvicederbyshiredistricts.org.uk/get-involved/join-our-team/
Closing date: When a suitable candidate is found
Interviews: TBA
Job Type: Full-time
Salary: £22,820.00-£25,038.00 per year
Benefits:
- Company pension
- Sick pay
- Wellness programme
Schedule:
Ability to commute/relocate:
- Ilkeston: reliably commute or plan to relocate before starting work (required)
Work Location: One location