Job Description
REPORTING TO: Housekeeping Manager
OVERALL PURPOSE: To achieve and maintain the standards and services in housekeeping as set out by the Manager regarding the company vision and mission. To ensure that the accommodation meets the customer’s requirements and maintain the cleanliness of rooms and the comfort of guests in bedrooms, bathrooms and Kitchens. Ensure the standard of cleanliness and maintenance required by the company is adhered to at all times.
SALARY: £9.70 – £10.50 per hour.
Negotiable with experience and satisfactory professional references
CONTRACT: This is a Permanent position including most weekends as per rota – various hours per week. 16 hours/week
LOCATION: The Housekeeping Department within Belmore Court & Motel, Enniskillen and the Lodge at Lough Erne
COMPANY INFO: The Belmore Court & Motel is the only AA & Tourism NI four-star Guest Accommodation based in Enniskillen. The team at the Motel really know how to go that extra mile for their guests making the accommodation a home from home. During the first 10 years of opening we have won the Northern Ireland Housekeeping Team award four times (including back to back wins), the Northern Ireland Reception Team award and a Northern Ireland Tourism Award along with achieving Gold status in the Green Business Tourism Scheme and Bronze status in Investors in People. We are also the most popular accommodation in Fermanagh according to the TripAdvisor review site – winning a Travellers Choice Award for a number of years.
ESSENTIAL CRITERIA: Fluent English Speaker
Essential skills in English language and Maths
Communication skills
Knowledge of Cleaning Techniques
Ability to work weekends
DESIRABLE CRITERIA: Training or formal education in a hotel environment
Previous experience in an Accommodation Housekeeping Role - Minimum 1 year
Level 2 – Health & Safety at Work
Fire & Safety Prevention
World Host
Knowledge of the hospitality sector
Customer care skills
Responsive and enthusiastic.
We are an equal opportunities employer. We aim to provide equality of opportunity to all persons regardless of their religious belief; political opinion; sex; race; age; sexual orientation; or whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignments.
We do not discriminate against our job applicants or employees on any of the grounds listed above. We aim to select the best person for the job and all recruitment decisions will be made objectively.
KEY RESPONSIBILITIES:
To have a precise knowledge of the following:
- Accommodation
- Routine cleaning of bedrooms, bathrooms and kitchens. Making beds, changing linen, communicating hotel services to guests, security checks of equipment in rooms. In all these duties customers are to be treated with courtesy and attention as will maintain their satisfaction with the services provided by the hotel.
- To ensure all rooms are supplied with adequate toiletries to meet the hotel standard.
- To separate any damaged and badly marked linen from that to be used and return to linen room.
- To hand immediately to Manager any lost property found, noting date, time and place.
- To keep clean and tidy vacuum cleaners, buckets, cloths in all service rooms/areas used.
- To be fully competent in the usage of the relevant laundry systems.
- Maintenance
- To treat all equipment with care, and report any faults to the Manager.
- Stock Control
- To keep careful account of all laundry stock levels and inform the Head Housekeeper when levels fall to a minimum.
- Social Skills
- To maintain a high standard of personal hygiene and grooming at all times, with a cheerful disposition, reliable and honest.
- Personal Qualities
- To be able to work alone or with others; a practical approach to work and flexible.
OCCASIONAL DUTIES:
- To take action in case of emergency as directed by management.
- Any other duties deemed appropriate by the management.
HOURS OF WORK:
Usually working various hours/week between 8.30 am and 6.00 pm. Working most weekends.
Some flexibility may be given to the start/finish time.
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: £9.70-£10.50 per hour
Benefits:
- Casual dress
- Company pension
- On-site parking
- Private medical insurance
Schedule:
- 8 hour shift
- Holidays
- Weekends only
Work Location: One location
Reference ID: HK202302