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ADMISSIONS MANAGER
PERMANENT ROLE (TO START ASAP)

St Helen’s would like to appoint an Admissions Manager for this leading
independent girls’ day School.

Thank you for showing an interest in this post. We hope that the following
information about St Helen’s and description of the responsibilities of the post
will help you to decide that this is an application which you wish to pursue.

WELCOME TO ST HELEN’S
St Helen’s is a large, thriving all-through school and many of the girls who
leave us at the end of Year 13 have been with us since Nursery or Reception.
We are ambitious for every single girl: that she achieves her potential; that she
leaves us to embark upon an exciting and fulfilling future, able to deal with
whatever life throws at her with a calm, inner resolve, and a sense of fun; that
she is ready to go out into the world and make a difference. St Helen’s has a
long tradition of academic excellence which encourages girls to pursue
intellectual curiosity beyond the curriculum. Our GCSE results put us very
securely into the top 50 independent schools in the country each year (28th in
2022), and we are ranked 30th for A Level’s in the Telegraph League Table of
UK Independent schools 2022. Sixth Formers go on to established, high-
ranking universities including Oxford and Cambridge, with more than a third
studying STEM subjects. However, we give our girls much more than just
academic success; our Co-Curricular programme is rich and varied, and our
pastoral care ensures that every girl is valued and cared for.

Within easy reach of central London, our school is set in 21 acres of lovely
grounds and, just as we are proud of our students’ academic achievements
and their personal development, we are also proud of our facilities and
buildings. We have invested over £20 million in a building programme over the
last five years and have plans to do more.

St Helen’s has a warm and lively atmosphere that makes it a really exciting
place to work. Our staff and our girls look out for each other and encourage
each other to be the best possible version of themselves. As such, you will play
a vital role in supporting the school in the next stage of its journey and I look
forward to receiving your application.
Alice Lucas, Headmistress

THE SCHOOL

St Helen’s is an academically selective independent girls’ day school of more
than 1200 students aged 3-18, set in beautiful green space in Northwood,
Middlesex.

It draws pupils from a wide area of north-west London, Buckinghamshire, and
Hertfordshire with easy access by Underground from central London.

We want our students to be brave and true, ever intellectually curious. They will
believe they can do anything. They will want to explore how they can best
interact with the world around them and make a difference for the better in their
own way. They will be ready for whatever the future brings.

Our aims are:

• To provide each and every girl with the opportunity and means to

achieve academic excellence.

• To provide our students with the personal skills, emotional resilience,

and the confidence to achieve their full potential through a varied, rich
and challenging Co-Curricular programme.

• To know, value and respect all girls as individuals so as to best support

them on their journey through the school.

• To ensure that the girls are ready to play a full and active part in their

communities and in an interconnected digital world.

Our students achieve high academic standards, and we encourage them to
develop lifelong skills in a diverse range of areas, both within and outside the
curriculum, and to pursue their individual ambitions. The school is proud of its
tradition of providing a balanced and forward-looking education through which
its pupils can become confident, independent learners and leaders in their
fields, their professions, and their communities. Attention to the individual child
is at the heart of everything we do and shapes the pastoral care, teaching and
learning and the co- curricular opportunities on offer at St Helen’s.

THE POST
The Admissions Manager is responsible for leading the day-to-day operational
delivery of the school’s student recruitment strategy, maximising new student
conversions from initial enquiry to acceptance of a place and increasing
existing student retention at all entry levels from Nursery to Sixth Form.

Reporting to: Head of Marketing and Admissions

Key responsibilities:

• Day-to-day operational management of the admissions

department and team, ensuring robust and efficient admissions
procedures and systems are in place to deliver the student
recruitment strategy and meet recruitment and retention targets.

• Ensure that all in-person, online and off-line communication

with families via the admission team is accurate, timely and
consistent with the school’s brand values and admissions best
practice, ensuring an optimum customer experience at all
times from the point of initial enquiry to taking up a place.

• Collaborate with marketing, operational and academic teams to

deliver successful recruitment and retention events and activities
that drive increased conversions to acceptance of offers.

• Support the Business Director and academic leads with the

smooth implementation of the student bursary and scholarship
selection and award processes by providing relevant admissions
data and communication with parents.

• Ensure the smooth transition from prospective to current student

status, including the management of the entrance assessment
processes and results, welcome and induction processes and
events

• Support the Head of Marketing and Admissions and academic

leads in fostering relationships with feeder schools, ensuring that
the admissions team is represented at all visits and events.

• Ensure the accurate, effective, and efficient implementation

and administration of the admissions management systems,

including ISAMS.

• Ensure academic and pastoral leads are provided with

admissions information at the point of student entry to ensure a

smooth transition into and through the school.

Data management:
• Ensure all enquiry and admissions data is captured and

recorded accurately on the relevant information systems by

the admissions team.

• Evaluate all enquiry and admissions data and provide reports

on agreed metrics to the Headmistress, Head of Marketing

and Admissions and the senior leadership team as required.

• Utilise performance and forecasting data to inform evidence-

based decision-making and shape financial planning to deliver

effective translation into student numbers.

Financial:
• Manage department resources so that they are scalable and

able to respond to the cyclical nature of the recruitment cycle.

Team Management:
• Lead, motivate and develop the Admissions team, ensuring that

they always deliver excellent service levels to colleagues,

students and their parents

• Set departmental and individual objectives, action plans and success

criteria, ensuring all team members are fully conversant with how

these contribute to the School’s wider strategic objectives through
regular review meetings and appraisals

• Work closely with the Human Resources Manager on recruitment,

training and development, welfare, and performance management

matters.

Health and Safety:
• Work closely with the Health and Safety Manager on ensuring safe

practices are maintained for all initiatives within the scope of their role,

including the preparation of risk assessments and training as required

• Ensure all external agencies attending on-site are compliant with the

School’s Health and Safety policy.

General:
• Promote and safeguard the welfare of children and young people, by

adhering to and ensuring compliance with the School’s Child
Protection and Safeguarding Policy.

• Keep abreast of key local and national education news, government

policy and best practice that will help inform admissions initiatives.

• Follow responsibilities as set out in the School’s Health & Safety

Policy.

• Support and promote the School’s ethos, aims and objectives.
• Attend all virtual and in-School evening and Saturday student

recruitment and feeder school events.

• Assume other duties that may be reasonably required or delegated by

the Head of Marketing and Admissions.

HOURS
Monday to Friday 8.30am- 5.00pm, based on site, with some flexibility available
during school holidays and in line with the department and business needs.

SALARY
£35,000 per annum

THE PERSON
QUALIFICATIONS, EXPERIENCE AND SKILLS

Requirement Essential Desirable

Education and
professional
qualifications

Minimum Level 4 qualification
or significant relevant
experience

Evidence of ongoing relevant
professional development
and experience

Additional, relevant,
professional
qualifications and/or
memberships

Experience Proven experience of
managing, motivating, and
developing staff

Managing the operational
delivery of customer
recruitment and retention
activities that achieve growth
targets.

Solid experience of using
analytics tools and
interpreting, reporting and
acting on the complex
metrics derived from them,
including KPIs

Working effectively within a
complex multi-professional
environment

Building relationships with
and influencing key
stakeholders

Working in a customer-
facing management role
within the education,
healthcare, leisure and
travel or other service
sectors

Proven experience of
reviewing processes,
workflows and service
delivery and introducing new
systems and processes.

Managing multiple projects
and priorities simultaneously,
delivering to a high standard,
within tight timescales/budget

Skills Excellent verbal and written
communication and
presentation skills

Numerically literate

Ability to plan and prioritise
workload to meet deadlines

Ability to turn creative ideas
into effective workstreams.

Personal
attributes

Self-motivated, flexible and
adaptable

Calm under pressure

Team leader and player

Articulate and confident
communicator

Customer focused

Diplomatic approach and
ability to exercise good
judgement.

contributions

• 50% fee remission for eligible staff children (subject to spaces and entrance

exams. Pro rata for part time staff.)

• Access to the School’s swimming pool and fitness suite
• Free on-site parking and excellent public transport links

• Free lunch and refreshments

• Generous occupational sick pay

• 6 weeks holiday entitlement plus bank holidays (pro rata for part time staff)

• A commitment to professional development

• A beautiful working environment – the school is set in a conservation site in

excess of 20 acres.

APPLICATION DEADLINE
Closing date: 8.00am Friday 3rd March 2023

Please apply as soon as possible as shortlisting/interviews will progress up
until the closing date. Should a suitable candidate be appointed, we reserve
the right to close the advert early.

Due to the high volume of applicants, we receive, if you do not hear from us
within 4 weeks of the closing date, please assume we will not be progressing
your application further on this occasion.

THE SELECTION PROCESS
Shortlisted candidates will be invited to a 30-minute first stage Microsoft Teams
call with our Assistant Business Director and Head of Marketing and
Admissions.

Second stage interview, skills test and tour will take place on site.

St Helen’s school is committed to safeguarding and promoting the welfare of
children and young people, as detailed in Part 3 (Safer Recruitment) of the
KCSIE 2022 guidance document. Applicants will be asked for proof of right to
work in the UK and undergo child protection screening, including checks with
past employers and the disclosure and barring service.

If you have any queries about this position, please contact the school at
[email protected]