Job Description
Fox Morris are working with Slough Borough Council in relations to finding a Housing Needs Officer to start work ASAP!
Responsibilities
- Deliver a comprehensive, customer focussed and high-quality housing needs service, liaising with other sections, departments and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers
- Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council’s resources, including financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs.
- Provide good quality advice to all, including, public, tenants, licensees, landlords etc, regarding their legal rights and available options related to their housing using a holistic approach. This will include analysing complex information and relaying this information appropriately to the customer, including legal advice on housing, immigration and benefit legislation.
- Identify and respond proactively to every customer who may be at risk of homelessness and find the most effective means to prevent and tackle homelessness, fulfilling the Council’s duties under housing, homelessness, and any other relevant legislation.
- Deliver services within statutory and individual agreed targets to meet performance indicators and respond positively to all enquiries in accordance with service standards
- To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Demand Manager or Team Leader. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison.
- To ensure every registered customer receives confirmation of their housing opportunities and are assisted in making informed choices, via the personal housing plan/s
You will be required to work Monday-Friday (9:00-5:00pm). This is based on a 6 month contract and the pay negotiable.
Benefits of working with Fox Morris Group
Referral Benefit Scheme.
- Free compliance (DBS, training etc.)
- Single point of contact consultant.
- 24h support.
- Regular communication updates.
If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.
Job Types: Full-time, Temp to perm
Contract length: 6 months
Salary: £21.75 per hour
Benefits:
Schedule:
Experience:
- Housing Needs/Homelessness Prevention/Housing Options: 1 year (required)
- Councils/Council/Local Authority: 1 year (required)
Work Location: One location