Global Communications and PR Manager
London/Birmingham/Basingstoke/Poole
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a Global Communications and PR Manager to join our HR team to be based in either London County Hall, our fantastic Birmingham Cluster site, our Finance Hub in Basingstoke, or our Poole Head Office. It will report into the Head of Internal Comms/Head of External Communications on a permanent basis, with a salary up to £40,000 based on skills and experience.
Merlin Entertainments is seeking a highly motivated and skilled Global Communications and PR Manager to join our Corporate Communications department. As a key member of our team, you will play a critical role in amplifying and driving positive communications for our company.
As the Global Communications and PR Manager, you will be responsible for managing Merlin's corporate presence through proactive PR, positive news coverage, and a range of engaging content. You will work closely with the Head of External Communications and Head of Internal Communications to identify, develop, and manage outreach of positive news stories to drive brand awareness both internally and externally.
You will also collaborate with our PR agency to secure positive news coverage across various media outlets and support the Heads of External and Internal Communications with announcement communications for new attractions, locations, and IP partnerships. Your excellent writing skills and ability to package dynamic media content, including video/broadcast, will be crucial in executing a successful communications strategy.
A key area of the role will be giving priority to any issues or crisis response, including written communications, real-time analysis and reporting and identifying proactive opportunities to offset risk.
In addition, you will manage Merlin's corporate channels such as the Merlin Corporate website and social media channels, and support the wider corporate communications and HR teams in developing the Merlin brand and employer value proposition. You will also manage regular All-Hands PR Calls and provide ad-hoc counsel and insight to attractions and wider teams to ensure consistent best-in-class communications across the group.
About You…
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You will have extensive experience in PR and media relations
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Experience in rapid response and crisis communications is a must
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Strong understanding of media and digital landscape
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Ability to remain composed and focused in pressurised situations
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Knowledge and experience of using digital platforms (website CMS and social channels)
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Excellent project management skills
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Ability to interact and advise senior management
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Semi-regular travel to London County Hall offices is necessary but flexibility around where you work will be offered
If you are a motivated self-starter and are ready to play a crucial role in driving positive communications for Merlin Entertainments, apply now!
The Benefits…
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and can quickly become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Returning to work
As part of our approach, we welcome applications from people looking to return to work after a long career break.
We have an active Return to Work programme, which offers training, mentoring and more, to support with the transition back into working life. So, if you’ve been on a career break for any reason we can support you.
If you have any questions or if you require any adjustments due to disability or a medical condition, we'd love to hear from you at [email protected] and one of the team will get back to you as soon as possible.
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