Job Description
Corporate Receptionist
London
Competitive salary with excellent benefits – please contact the recruitment team for this information although we don’t advertise our salaries, you won’t be disappointed!
Job Description
Within the position of Corporate Receptionist, you will be working as part of the Team responsible for curating a workplace experience that increases well-being, productivity and enhances company culture that our end users want to be a part of.
You will actively seek opportunities to improve the onsite service experience and deploy new initiatives in line with the ISS Global Strategy.
As part of our placemaking ethos, you will drive a key part of the customer touchpoint journey, as an ambassador of exceptional customer service for ISS and its clients.
Key Responsibilities
- Own the touchpoint journey and provide an exceptional workplace experience for colleagues and customers
- As a brand ambassador, you will be responsible for ensuring all site procedures and standards are met
- Consistently follow the ‘Entering the Building’ touchpoint standards and ensure Reception spaces remain immaculately presented
- Take ownership of all workplace areas ensuring a high standard of presentation, cleanliness and functionality throughout
- Establish good working relationships with the customers; to be recognised as the natural go-to person and a trusted partner to deliver on our value proposition
- Effectively deal with all business user/client requests and enquiries exceeding expectations in all areas of the operation
- Collaborate with the Workplace Team and the client and be part of a culture that fosters continued improvement in our services
Professional and personal competencies/qualifications
- Relevant corporate/hospitality/customer service experience
- Experience using systems such as Microsoft Office (Word, Excel and PowerPoint)
- High degree of accuracy
- Excellent communication skills (English - written and spoken)
- Good time management
- Impeccable personal presentation
- Excellent customer service skills and a ‘can-do’ attitude
- Ability to work on own initiative and as part of a team
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739
Job Types: Full-time, Permanent
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
Reference ID: 106853