Job Description
Soroco is on a mission to discover how the world works to help teams be their best. To do this we are evangelizing and commercializing a new technology category called Work Graph, which is a structured view of how teams get work done across people, process, technology, and documents.
What we are looking for:
The Enterprise Account Executive role for account growth. We are looking for EAE's who can work closely with our customer success team to ensure we deliver on client objectives and expand the scope of the work we are undertaking. EAE's report directly into the Regional Sales Manager and working remotely.
Experience Required: 3 to 7 years in client management, either in software sales or management consulting
The role purpose and scope:
EAE, Account growth:
Ensure mutual value realization of initial (and all subject) projects by:
- Clearly defining a customer’s goals for the engagement, and treating those goals as your own
- Mapping out escalation protocols in case the goal gets compromised
- Calendaring touchpoints and expectations for each one that helps the customer move closer to his/her goal; incorporate data and analysis into all these sessions, wherever possible
- Promoting adoption and usage of each live automation system by reviewing automated reports against critical KPIs
Expand initial project into a program (i.e., suite of projects) by:
- Collaborating with economic buyers as well as COE groups to map out a journey for further mutual value realization; enrich these conversations with case studies and marketing
- Assessing and proposing automation projects that help to meet the client’s value realization targets
- Leveraging existing relationships with procurement and legal to close necessary contracts
Ensuring C-suite recognition of all success and future growth plans through:
- Well-timed communication around success moments
- Frequent in-person visits to demonstrate and echo the success stories you’ve built across the org
- Neutralizing any blockers in the communication chain to the C-level
- Facilitating engagements outside tactical reporting (such as product showcases and executive briefing workshops) to ensure that Soroco shows success both in execution but also though leadership
Experience and skills:
- 3 to 7 years in client management, either in software sales or management consulting
- Extensive experience in Enterprise/Global Management of accounts
- 2+ years managing senior-level relationships and stakeholders, preferably at the EVP and C-suite level
- Outstanding listening skills, target oriented, driven and a genuine interest in partnering with your client on challenging goals, and a passion for customer success
- Excellent data analysis skills, and an ability to learn new technologies and industries quickly
- Outstanding ability to communicate clearly and effectively with executive-level sponsors as well as technical practitioners
- Highly connected and experienced in selling into FT50/FT500 companies
- Experience of selling with go to market partners, ideally GSI’s
Job Type: Full-time
Salary: £70,000.00-£80,000.00 per year
Schedule:
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Quarterly bonus
Experience:
- Consulting: 1 year (Required)
- Enterprise sales: 3 years (Required)
- B2B Sales: 3 years (Preferred)