C Space seeks a Consultant to join our Data & Analytics (DnA) team. The person in this collaborative position will be responsible for designing and conducting primary research and analysing data (potentially combining multiple data sets and sources, both qualitative and quantitative), and visualizing and reporting out on key findings, all in support of major strategic initiatives. You will have the opportunity to work with a range of teams both internally and client-side, tackling a wide variety of business challenges.
This is a unique opportunity to join a growing global team, shape the development of our Data & Analytics offering and boldly lead C Space into a new frontier as we look to enhance our value to clients with a robust and fully integrated consumer ecosystem. DnA is an “emerging superpower”, and this role presents exciting development and leadership opportunities for the right candidate.
If you are a quantitative research manager looking for an extra challenge, to grow your skills and work with some of the most prestigious brands, globally we look forward to hearing from you.
The ideal candidate will have experience and proven track record designing and executing quantitative research studies, performing analyses using a range of tools, and working collaboratively with clients and colleagues in a consulting environment.
Role & Responsibilities:
Strong experience executing quantitative research studies from start to finish. This includes questionnaire design, sample frames, panel management, data tables, crosstabs, charting, significance testing, data visualization and identification and presentation of key findings and insights.
Critical skills to be successful in the role:
- Ability to tell compelling stories with data, often working with consultants on the qualitative research side of the business to interpret and integrate findings into broader research reporting.
- Ability to translate client business needs and objectives into specific research designs and methodologies.
- Comfort presenting research findings to high-level client audiences with a range of quantitative expertise.
- Experience integrating multiple data sets and sources through automated tools; in particular, integrating qualitative, quantitative, and social/behavioural data sources.
- Willingness and ability to train and upskill as well as demystify quantitative research methods to the internal team.
- Confidence and creativity – we will look to you to make recommendations and lead proposals and projects.
- Flexibility to manage a diversity of projects for various internal and client stakeholders, adapt to shifting deadlines and priorities.
- Thrive on variety – adaptable and positive in the face of change.
- Exceptional communication, organization, and interpersonal skills.
- Great sense of humour a must!
Desirable:
- Experience working with online communities and managing online panel providers.
- Knowledge of quantitative research techniques such as Max Diff, conjoint, discrete choice modelling, factor analysis, Van Westendorp.
- Data visualization using Tableau or similar tools.
About C Space
C Space is a pioneering consumer collaboration consultancy with offices in Boston, New York, San Francisco, London and Tokyo. Our promise to our clients is to deliver ‘Customer Inspired Growth’ - over the years we have helped clients like Twitter, Samsung, McDonald’s, British Airways, Orange and Heinz grow by developing new products, services and communication together with their customers. Most of our clients have worked with us for several years and about 80% keep coming back for more every year: building long-lasting relationships with our clients is the key ingredient to our success. Over the last year we have won six insight and innovation awards.
Insight at C Space isn’t like insight at other agencies; it’s faster, more entrepreneurial and more integrated. And it doesn’t just focus on finding the ‘truth’ but more importantly on leveraging that truth with those who matter in our clients’ organisation: we truly care about and organise ourselves around having impact on our clients' business – by either making them or saving them some money.
To help us make good on our promise to clients, we’ve developed four differentiating capabilities:
- 21st Century Research: a proprietary toolkit that allows our clients to listen to and co-create with their customers in an ongoing, iterative way using private, moderated online communities
- Employee Crowdsourcing: best-in-class expertise that allows us to consult on and manage high-profile (employee) crowdsourcing assignments
- Business Solutions: a team of outstanding insight, innovation and brand consultants who specialise in high-impact, live project-work
- Creative Services: a team of designers who develop the creative behind new campaigns, branding and our storytelling offer - in conjunction with the other teams or stand-alone
We pride ourselves on our friendly but high-performing culture. We love people who are self-starters, see the glass as half-full and thrive in a fast paced, entrepreneurial environment: six directors of the EMEA business have started their career at C Space as entry level consultants. We tend to attract people who are curious about the world and who have been able to match this curiosity with the ability to problem-solve challenges for clients in marketing and insight departments. Ultimately, there are five traits that all our people have in common:
Ambition Collaboration Appetite to learn Resourcefulness Humour
We are passionate about our people and proud of our culture. We have six ‘behaviours’ to ensure that we are delivering fantastic work, continuing to learn and develop and building a high-performance culture which creates opportunities for those who work here:
- I’ve got this: taking responsibility, doing what we say we will.
- Only accept awesome: delivering high quality work that we are proud of and has impact.
- Show the love: celebrating successes & ensuring everyone has a voice.
- Do what scares you: challenging ourselves, taking risks and learning more.
- Tell it like it is: being honest and freeing ourselves from "office politics" and "hidden agendas”
- Open up and listen: Listening first and fully before we respond or react
You can find out more about our culture on our culture page - https://cspace.com/culture/ and through this video - https://vimeo.com/cspacelondon/review/304868770/b2ddca64f1
Some examples of our work:
- British Airways: bringing flatbeds to business – a smarter way to fly
- Santander: launching the world’s biggest bank in the world’s biggest market
- Kraft Heinz: customer inspired product innovation
- Jaguar Land Rover: helping convert consumer truth into business strategy
- McDonalds: co-creating the restaurant of the future
- Etihad: redefining luxury at 30,000 feet
- Samsung: inspiring laundry solutions for developing markets
To learn more, visit www.cspace.com or follow us on LinkedIn or on Twitter @CSpaceGlobal. C Space is a part of DDB, a division of Omnicom Group Inc.
Our Offer to you
Alongside a competitive starting salary and bonus structure we offer a comprehensive suite of benefits – from a contributory pension, private medical insurance, individual wellbeing funding, free breakfasts, weekly drinks and regular company socials including our Summer Sports day and renowned Christmas parties too.
Our Commitment to building an Inclusive Workforce
We are very keen to receive applications from people with a full range of life and work experience – talented, creative people with their own voice, own ideas and perspectives.