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The Co-operative Bank

Personal Banker

Id Job: 316a314

🏢 On-site
💼 The Co-operative Bank
📍 Stafford, England
🕒 1 day ago
💰 23000 GBP ANNUAL

Job Description

Job Title: Personal Banker

Location: Stafford

Starting Salary: £23,000 plus enhanced pay for working on a weekend, annual bonus, 27 days holiday rising to 30 days plus bank holidays and a fantastic range of benefits

Contract: Permanent

Work Pattern: Full Time (35 hours per week – Mon, Tues, Thurs, Fri and Sat morning with time given back in lieu

Who we are:

Formed in 1872 in Victorian Rochdale, our bank was built on co-operative values that still stand today. A lot has happened in 150 years, and we’ve been there through it all. Not just helping people with their money, but helping people fight for justice and the causes they care about. We are the only UK high street bank with a customer-led Ethical Policy; one of the main reasons our customers choose to bank with us.

We are the bank for people with purpose. From supporting local communities to tackling climate change, all our colleagues and customers have a say in who we are and how we do business. Ethical then, ethical now, ethical always.

We understand that banking in a branch is all about the customer experience. What our customers see, hear and feel and is not just simply a transaction. That’s why Moneyfacts have awarded us the ‘Branch Network of the Year’ several times.

Role purpose:

We are looking for a customer-orientated Personal Banker to work closely with our customers to determine their banking needs and to provide an individualized service by providing tailored banking solutions.

You will act as a trusted expert, proactively providing customers with the knowledge they need to make the most of their money and making sure they are fully informed when it comes to the products and services we offer. You will build and maintain long-term relationships with them and effectively and efficiently resolve any issues regarding their accounts, in order to ensure maximum customer satisfaction.

What you can expect from us:

What you will do as a Personal Banker:

This is a great opportunity to shine and demonstrate:

This role won’t be around for long, so we would advise to get your application to us as soon as possible by applying today.

Unfortunately, we can only consider candidates with the right to work in the UK at this time.

Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.

As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.

Please note we may withdraw this vacancy once sufficient applications have been reached.

Job Type: Full-time

Salary: From £23,000.00 per year

Application question(s):

Work Location: In person

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