We now have an opportunity for a Digital Merchandising Leader to join our EMEA Digital team based from our UK Head Office in Chadderton, Oldham working in a hybrid working model (3 days in the office and 2 from home).
For this role, we are looking for a seasoned e-commerce professional with vision, creativity and a passion for retailing across all categories. The Digital Merchandising Leader will have a passion for product coupled with a data driven mindset to ensure our business has the right merchandise to sell our customers. This role requires an expertise in managing and navigating cross-functional efforts across merchandising, operations, marketing and finance, to drive results and to improve conversion on the site. The Digital Merchandising Manager is accountable for driving total demand, improving product selection, and the customer experience across EMEA websites.
JOB DUTIES:
- Manage and develop a high performing team of digital merchandisers
- Partner with a diverse group of stakeholders, including the Product Management teams across all categories, to drive towards shared outcomes including ensuring online product selection and depth supports online goals and drives multichannel profitability
- Identify site wide navigation and product page enhancements, in partnership with Product Management, to drive conversion and enrich our services, site features and experiences
- Oversee merchandising of product throughout the site to achieve demand targets and improve the customer experience
- Develop and monitor site analytics (including product conversion rates, customer choice counts) to measure efficacy of product, content and merchandising decisions
- Maintain expertise of the e-commerce landscape and online competitors, identifying category trends and online growth opportunities
- Own the product messaging/content displayed on the EMEA websites
- Be the ‘go-to’ person for all product content challenges across EMEA, working closely with Data Admin team, Product Managers, Supplier Partners, GfK Etilize and sales teams
YOU MUST HAVE:
- 3-5 Years of experience managing a team
- Strong proficiency in Microsoft 365, and in PIM and CMS tools
- Proven track record of devising sale’s driving site merchandising strategies
- Experience working in a similar role focusing on online merchandising, buying, and planning experience
- Proven ability to identify website process optimisation opportunities and motivate others to execute
- Demonstrated success with site merchandising and site features/functionality that enhances product assortment and presentation
WE VALUE:
- Proven ability to manage multiple projects at one time to make tight deadlines
- Ability and willingness to execute at all levels, strategic and tactical, to deliver results
- Comfortable operating in an evolving landscape and matrixed environment, demonstrated composure in a fast-pace environment with a high degree of accountability.
- Demonstrated analytical skills; experience in e-commerce analytic tools and online KPI’s
WHAT'S IN IT FOR YOU:
- Competitive salary
- Hybrid working model
- Be part of the huge Digital growth plans in a global business
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About Us: Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com .
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.