Job Description
F&B Assistant
£10 per hour**
Hotel Indigo Exeter, Exeter
Perched on the River Exe, in the historic centre of Exeter sits our newly developed boutique Hotel Indigo Exeter. Once described as the Jewel Of the West, Exeter is a place that inspires deep devotion, its culture, architecture and outlook drawing in the curious and rewarding them with a place to call home, whether for a weekend or a lifetime.
Today, Exeter's motto, semper fidelis - ‘always loyal' - is an apt description of how people feel about our neighbourhood. Our hotel is already steeped in local history, it's offerings - and its name - have changed to serve each new era's needs. What started off as a department store called Colson's became Dingles, became House Of Fraser, became the Hotel Indigo Exeter.
Alongside 104 beautifully designed bedrooms we also offer 3 unique Food & Beverage offerings: Colson's Seafood Bar and Grill provides a unique take on contemporary British cuisine. The Dugout is our upscale Sports Bar - the place to kick back and watch the biggest sporting events from around the globe and finally Becketts our skyline Champagne and Cocktail Bar with breath-taking views across cathedral green in the heart of Exeter, the experience at Becketts is unparalleled to anything the city has to offer. If that wasn't enough, we also feature a stunning urban Spa called The Retreat - so there really is something for everyone.
This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo.
The Role:
We're looking for a passionate Food & Beverage Assistant to join our team. Our bars and restaurants are fun, engaging places to work and they’re at the heart of our guests’ overall experience when staying with us. You’ll be front and centre of that stage, leading by example in all that you do. You’ll be responsible for exceeding guests experiences by delivering an efficient yet relaxed service that they won’t forget.
You'll be responsible for ensuring our customers have a great experience, making sure food and drinks arrive smoothly and efficiently. Taking pride in your work, you'll make sure the bar and restaurant areas well presented, clean and tidy.
The Ideal Candidate:
We’re looking for a Food & Beverage Asistant who is passionate and motivated to deliver 5 -star customer service. You will need to be naturally engaging, confident and outgoing with the ability to have authentic and genuine conversations with our guests. You’ll be intuitive with customers needs and know what it takes to go the extra mile, concentrating on every little detail to deliver an exceptional service.
All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
Benefits:
- Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
- 50% off your bill when you dine in one of our Restaurants or Bars.
- Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
- Referral schemes for referring your friends or family to join our team.
- Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
- Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
- Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
- Employee Assistance Programme - free, confidential advice available 24/7 to you.
- An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
Job Type: Part-time
Salary: £10.00 per hour