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SmartSearch

Customer Success Executive

Id Job: 316a304

🏢 On-site
💼 SmartSearch
📍 Leeds, England
🕒 Today
💰 23625 GBP ANNUAL

Job Description

SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

HOW WILL YOU MAKE A DIFFERENCE?

As a Customer Success Executive you will learn to manage your portfolio of client accounts and respond to their needs and objectives. You will develop and maintain positive and successful client relationships through frequent communication, problem solving and proactivity, to ensure that they have the best possible experience with the SmartSearch platform and are protecting their business from fraud.

Where relevant, you will encourage them to utilize the various enhancements within the SmartSearch platform, or to sign up to a higher search package. A high level of customer service must always be extended to all clients and excellent attention to detail applied to all tasks.

WHAT IS LIFE LIKE AT SMARTSEARCH?

VARIED DAY TO DAY RESPONSIBILITIES

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

Job Types: Full-time, Permanent

Salary: From £23,625.00 per year

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Work Location: One location

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