Our Clinical Operations Team has a fantastic opportunity as a Membership Support Advisor. We're looking for a highly skilled call centre advisor to join our Contact Team, managing a large daily volume of inbound and outbound calls, emails and chats. You'll be working in a fast paced medical environment, delivering an exceptional service to our patients.
We run a clinical operations support service 7.30am - 10pm, Monday to Sunday which means that the position will involve working a shift pattern including weekend and bank holiday work.
We're looking for motivated individuals that believe in Babylon's mission and are passionate about helping our patients. Candidates should have an energetic work ethic, strong sense of ownership and ability to work well individually and as part of a team. As the voice of our company, you must have excellent customer service and communications skills. You'll be working as part of the Clinical Operations team to ensure our service is safe, effective, caring, responsive and well-led.
WORKING AT BABYLON
Whether you work in one of our amazing offices or a distributed team, Babylon is highly collaborative and fun! You'll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.
WHO WE ARE
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it's one that's shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we've brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available.
At Babylon our people aren't just part of a team, they're part of something bigger. We're a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We're only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…
DIVERSITY AT BABYLON
We believe that difference inspires a better, healthier world. That's why it's at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all Babylonians can progress their careers. We're committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.