We are Blacks and have been since 1863. We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them.
From our nautical based beginnings, we've grown to be one of the most recognisable names on the high streets in the UK. We've evolved to a point where our extensive range is available online, meaning we can equip like minded enthusiasts with the best clothing, footwear and equipment across the world.
Blacks offer some of most exciting careers which can offer you the kind of involvement, teamwork, progression or recognition you want from a job opportunity.
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Role Overview:
Being part of the team you will be responsible for ensuring our customers receive the best possible service each time
they visit your store. You will assist in maximising store profitability by exceeding your sales targets and utilising the
in-store devices, while contributing to a successful store team.
Customer Service
- Greet all customers in a warm, genuine and friendly manner.
- Ensure that customers receive the best possible service every time that they enter a Blacks store.
- Understand the process of the Customer Service measuring programme.
Sales
- Drive sales, ensuring that targets are achieved and, where possible, exceeded.
- Utilise the in-store devices, offering the customer the whole product range.
- Provide alternatives and add on sales at every opportunity.
Visual Merchandising
- Assist in maintaining standards on the shop floor.
- Keep stock clean and presentable at all times.
- Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
- Ensure that product is priced correctly.
- Keep all displays up to date.
General
- To deputise for other staff, work within departments, or carry out other duties as required.
- Represent Blacks in the most professional manner at all times.
- Conduct your work in a safe and responsible manner.
Skills, Experience & knowledge needed
- Strong Communication skills
- Confident & Outgoing
- Effective selling skills
We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:
- Holiday Allowance
- Staff Discount On JD Group and other brands within the organisation
- Pension Scheme
- Personal development opportunities to learn and develop at work.
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion
Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
Thank you again for your time.