Job Description
Who are we
We are a digital health company passionate about supporting patients and healthcare professionals across the world through our medical software tools.
Starting out in 2015 producing videos for patients and their families, we have grown to become the UK's largest provider of health information videos and the people behind the Health and Care Video Libraries platform.
With our extensive experience in transforming pathways of care and our passion to empower patients with knowledge and tools to manage their own health, we have developed CONNECTPlus, a multiple conditions app.
Our aim is to empower patients to self-manage all their conditions and treatments at home, enable healthcare professionals to support and care for patients remotely to reduce demand and employ data to make improvements to population health and wellbeing.
HCI has a highly skilled team working in the implementation and delivery of large scale digital projects, with in-house software developers, content writers, videographers and project managers supporting our clients and their patients.
Job Description
We are seeking a highly motivated and passionate Project Manager to join our team.
The Project Manager role will be responsible for overseeing development and implementation projects with a focus on our flagship platform CONNECTPlus (click here to read more about CONNECTPlus). This will involve actively engaging patients and healthcare professionals in product development, testing and implementation. This role is vital in ensuring patients' voices and perspectives are heard and incorporated into our projects.
The candidate should be able to facilitate workshops with multiple stakeholders and communicate the outcomes to the technical and development teams to meet the client's needs.
The ideal candidate should possess strong leadership and communication skills and enjoy working in a fast paced digital environment.
Essential Skills and Qualifications
- Driven and passionate about project management, with 3 - 5 years of experience in project management (PRINCE2 or equivalent certification preferred).
- Demonstrate ability to manage multiple projects at once, specifically in the areas of native apps or SaaS platforms, with experience in portfolio management
- Strong accountability, ensuring timely delivery of project deliverables and effective time management
- Responsible and confident with the ability to work independently and as part of a team
- Proven track record of setting goals, planning projects and successfully delivering results
- Proven experience in patient engagement project management - experience of collecting patient feedback, such as surveys, focus groups.
- Experience in analysing and evaluating feedback to identify trends, areas for improvement, and success stories.
- Excellent communication and interpersonal skills to build relationships with diverse stakeholders.
- Evidence of project tracking management and the ability to provide regular progress updates.
Desirable Skills and Qualifications
- Experience in the healthcare industry, with a solid understanding of its unique challenges and requirements.
- Background in web development or app development, understanding the technical aspects of digital projects.
- Ability to map out user flows, ensuring a seamless user experience throughout the project lifestyle
- Experience in leading and facilitating meetings, workshops, and training sessions
Responsibilities
- Create and maintain project plans, including goals, milestones, and deliverables, in collaboration with stakeholders.
- Coordinate and communicate project requirements, progress, and changes effectively to internal teams and external stakeholders.
- Build strong relationships with key stakeholders and drive a patient-centered culture
- Collaborate with healthcare professionals and patients to ensure patient perspectives are considered and incorporated.
- Develop and implement effective communication channels and methods to engage with patients.
- Provide support and engagement training to healthcare professionals and patients to support the implementation and embedding of our products
- Identify and proactively address project risks and issues, implementing mitigation strategies as needed.
- Collaborate with cross-functional teams to ensure smooth project execution and successful outcomes.
- Monitor and track project progress, providing regular updates and reports to stakeholders.
- Create a collaborative and positive work environment, encouraging teamwork and knowledge sharing
Job Type: Full-time
Salary: £40,000.00-£45,000.00 per year
Benefits:
Schedule:
- Flexitime
- Monday to Friday
Experience:
- Project Management: 3 years (required)
Work Location: Remote
Application deadline: 08/07/2023