Job Description
Job title: Account Manager
Location: Remote but come for a meeting face to face minimum of once a week in Marlow/ Henley on Thames.
Hours: Monday to Friday 8.30am-5.30pm (flexibility required when travelling to client meetings)
Salary: £33,000 + company bonus scheme ( uncapped)
We are Using Less Stuff Ltd and our primary aim is to help businesses, schools and charities become more sustainable. We have a wide variety of methods and services which support our clients through their journey to becoming Carbon Net Zero.
Using Less Stuff Ltd, is the sustainability arm of the business and we further support customers through our cost reduction consultancy business: The Cost Reduction Company.
We are changing the face of the traditional cost and purchase management consultancy. We are an innovative organisation dedicated to ensuring our clients reduce their consumption, achieving permanent savings whilst also safeguarding the planet.
We work through a team of franchisee’s who are located across the UK and we are a small business based between Marlow and Henley.
We are seeking a highly motivated and experienced account manager to join our team. Initially you will work alongside our Founder and Director to assist with managing the current client base so must be able to travel to Marlow/Henley-on-Thames weekly.
As an account manager, you will be responsible for managing and growing our existing customer base by providing exceptional customer service and support. You will also be responsible for identifying new business opportunities and developing strategies to expand our customer base.
Main responsibilities:
· Build and maintain strong relationships with existing clients.
· Identify new business opportunities and develop strategies to acquire new customers.
· Develop and execute account plans to achieve revenue targets and growth objectives.
· Serve as the primary point of contact for clients and manage all aspects of the customer experience.
· Collaborate with cross-functional teams to ensure customer needs are being met.
· Monitor market trends and identify opportunities for growth.
· Travel to client’s sites, as needed, to conduct meetings and presentations.
The Candidate
· Experience in account management or a related field.
· Proven track record of meeting and exceeding revenue targets.
· Excellent communication and interpersonal skills.
· Strong problem-solving and analytical skills.
· Ability to work independently and as part of a team.
· Must be willing to travel as needed.
· Must own a car and have a Full UK License.
Benefits
· 25 days holiday + public holidays
· Mileage paid for client meetings
· Pay review after 6 months
Job Types: Full-time, Permanent
Salary: From £33,000.00 per year
Benefits:
- Company pension
- Work from home
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Marlow: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- Account management: 1 year (preferred)
- sales: 1 year (preferred)
Work Location: Hybrid remote in Marlow
Reference ID: CRC Account Manager