United Kingdom, London, London
Hybrid
Lockton - Experienced Professional
Operations Manager
This newly-created position will provide operational support to Lockton's P&C Retail business in the London office.
The position will involve a number of duties which include:
Monthly forecasting and financial reporting-
Support budget process
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Monitoring KPI reports / exception reports / dashboards including: Invoicing, CC, EOC, PPW, Unrenewed Risks
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Manage relationship with processing teams in Technical Solutions
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IBA - credit control meetings; bad debt management; escalation point for issues & query management
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File audit selection and completion (QAFA)
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KPMG audit samples - completion of quarterly & annual samples
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Day to dat business support on operational queries
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Internal audit - management of process and post audit actions
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Implementation of operational change
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Product Governance / Delegated Authority Management
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Attend regional exec meetings and prepare operations pack
Lockton are seeking candidates with prior , relevant operations experience to apply to this position, ideally with a good understanding of the insurance market.
Full Time Permanent