As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a frictionless and exceptional experience when taking delivery of their Tesla vehicle. You will be a delivery expert who adds your own guidance to the ownership solution, validating and adjusting it as needed to ensure a successful delivery.
You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
We Offer:
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A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
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The chance to work with innovative technology, advanced tools and software
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Ongoing training and development to help you grow your skills and career
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A competitive compensation and benefits package
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A safe, clean and fun workplace
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Strong operations skills, and the ability to manage multiple tasks and priorities in a fast-paced environment
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Good problem-solving skills, with the ability to anticipate and address potential issues before they arise
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Excellent communication and interpersonal skills, and the ability to build strong relationships with customers and colleagues
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Ability to explain complex topics to customers in simple terms
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Attention to detail and a focus on accuracy, with the ability to complete documentation accurately and on time
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Ability to work independently and as part of a team
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Passion for Tesla's mission and products, and a desire to provide an exceptional customer experience
At Tesla, we believe that the delivery experience is an essential part of the customer journey, and that every customer deserves a frictionless and exceptional experience when taking delivery of their Tesla vehicle. As a Delivery Advisor, you will play a critical role in ensuring that customers have a positive experience when taking delivery of their Tesla, and that they are fully satisfied with their purchase. If you are passionate about operations, problem-solving, and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.