Job Description
Salary: £40,120 per annum (pro rata part time)
Hours: 2x 35 per week (part time applications welcome)
Location: Hybrid – Home-based / Saffron Walden office
Contract: Permanent
Why Hastoe’s different
If you are enthusiastic, customer focused and passionate about delivering repairs you could be the one to complete our Property Services Team. Now is an exciting time to join the Hastoe family as we have plenty of interesting projects lined up. If you are all about providing a first-class service for customers, solution-focused, and have great attention to detail, then we’d love to hear from you!
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues whereby friendly face is never far away.
As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues.
The role
We have an exciting opportunity for a full time or part time Repairs Officer to join our East Region Team. The successful candidate will work closely with our contact centre, property services admin team and our external contractors providing excellent customer service to our residents, while ensuring Hastoe maintains and repairs its properties economically and in accordance with the legal requirements.
This position is principally to cover the East of England area. Ideally applicants would be based between Cambridgeshire, Essex/Suffolk for ease of travel between our properties.
Duties include will include:
- Inspecting defects in dwellings and specifying cost effective repairs
- Perform domestic surveys, determine necessary remedial works and specify appropriate repairs
- Assisting with the specification and inspection of planned maintenance works
- Assisting with the maintenance of accurate stock data
- Pre and post void inspections including specifying works and liaising with colleagues in the Housing Team.
We’re looking for:
You will need to have good working knowledge of building pathology, The Building Regulations and Health & Safety legislation. You’ll also need:
- The ability to adapt, organise and prioritise your workload while maintaining excellent attention to detail
- Experience of delivering high standards of customer service to all customers and stakeholders internal and external
- Aware of regulations concerning fire prevention, legionella and asbestos
- Computer literate and ability to learn new systems. (Hastoe use MIS)
- Hold a valid driving licence and have use of your own vehicle.
- Excellent organisation and communication skills
- Customer focused
- Knowledge of building construction and willingness to undertake training.
- For more information on the role, please see the job description.
What you’ll get from Hastoe:
- Training opportunities to develop your skills
- A team of supportive professional colleagues
- The opportunity to make your mark on our performance reporting
- Flexible working
- Benefits including: 25 days annual leave per annum (pro rata) plus 1.5 days complimentary leave per annum, online discount portal, Employee Assistance Programme (EAP), option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension with up to 8% employer contribution, long service awards plus many more
A personal note from hiring manager:
“Hastoe property services is fast-paced and customer focused. Each day is interesting and rewarding. Hastoe champions personal and professional growth – so you develop into the best you can be with a team that supports you all the way. We cannot wait to welcome our new Repairs Officers to the team”.
How to Apply
Please send your CV and supporting statement to [email protected] midnight on Friday 30th June 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
- Your motivations for applying for the role
- How you meet the person specification
- What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
This post is subject to background checks.
Hastoe is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 35 per week
Salary: £40,120.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Store discount
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Essex, CB10 1UD: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Essex, CB10 1UD
Application deadline: 30/06/2023