Job Description
HEAD OFFICE
Outpatient Bookings Administrator
Outpatients Bookings Administrator
Cheltenham Hospital | Permanent | Full-Time
£21,333 per annum depending on experience
37.5 hours per week
Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.
The Bookings Administrator will be responsible for effectively and efficiently administering the efficiency of operations within outpatient bookings.
As a Bookings Administrator you will;
Ensure complex administration and support meets all required standards and timescales.
Manage, appraise, and interpret data, information and /or situations.
Handle all enquires, booking appointments and queries raised with efficiently and effectively.
Enssure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
Prepare standard and adhoc reports as requested and required by the department
Provision of professional patient and consultant liaisons
Appointment bookings and changes
Co-ordination of room /consultant availability
Consultant/GP partnerships
Create, alter or cancel clinics as required to support business needs
To succeed as a Bookings Administrator you will demonstrate:
Previous experience working in a fast paced customer service environment
Demonstrable the ability to prioritise and organise a workload of changing priorities in a fast-paced environment
Have an excellent telephone manner
Have excellent verbal and written English communication skills
Have a good working knowledge of Microsoft Office and strong computer skills
Be able to pay excellent attention to detail
Possess an understanding of the importance of policies and operating procedures
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.
Cheltenham Hospital
Nuffield Health Cheltenham Hospital is located in the beautiful area of Cheltenham in Gloucestershire. It has excellent transport links nearby, being very close to the M5 and A417. The hospital has 33 ensuite private bedrooms, 3 theatres and a small ambulatory unit. It also hosts a purpose built close observation unit, 12 consulting rooms with access to treatment rooms, diagnostic services including; plain x-ray, MRI, CT, mammography and ultrasound. We provide a full range of medical and surgical specialities delivered in state-of-the-art clinical facilities, including orthopaedics, cosmetic surgery, spinal services, sports injury, ENT, gynaecology, urology, as well as a rapid access breast clinic.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.