The Opportunity
We are looking for a reliable and responsible Night Porter to join our team and ensure the smooth running of the hotel during the night shift. The Night Porter will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.
Responsibilities:
-
Managing guest requests and ensuring they are handled promptly and professionally.
-
Maintaining security and safety procedures during the night shift.
-
Performing regular security checks throughout the hotel.
-
Providing general support to the hotel staff during the night shift.
-
Assisting with any maintenance or housekeeping tasks that may arise.
-
Setting up meeting rooms and other areas as required.
-
Serving food and beverages to guests as required.
-
Checking guests in and out of the hotel as required.
-
Handling any emergency situations that may arise.
-
Preparing reports for senior management as required.
Benefits
-
Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
-
Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
-
Refer a friend scheme from £500 to £1000 per referral.
-
Hospital Plan.
-
Online Health Portal.
-
Eye Care.
-
Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
-
Pension Scheme.
-
Free meals on duty.
-
Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Ideal Candidate
-
Previous experience working in a hotel or similar environment, preferably in a night porter role.
-
Excellent customer service skills and a friendly, professional demeanor.
-
Strong communication and interpersonal skills.
-
A good understanding of safety and security procedures.
-
The ability to remain calm and composed in high-pressure situations.
-
A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
-
Good organizational skills and attention to detail.
Hotel
Our Preston Leyland Hotel, part of the Signature Collection By Best Western is positioned a minute from the M6 motorway J28 and just 30 minutes from Manchester, Liverpool, Blackpool, and the southern edge of the Lake District. Three airports are within close distance to the property, which makes the Preston Hotel an attractive location for delegates traveling across the UK.
Total of 93 bedrooms, 13 conference and meeting rooms. The site also has strong links to Leyland Trucks and have one of the first engines built-in 1938 named “Nora” parked in the front garden
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Wes