Job Description
Ever wanted to get into the Construction or Property sector and be on the front line dealing with home buyers, selling them their dream home?
You don’t need to have previous experience working within the New Build sector or even selling homes for that matter, actually – it’s quite the opposite!
Harte Consulting is proud to be partnered with an award winning, inspiring and innovative Yorkshire born New Homes Developer whose culture is unmistakeably one of the best cultures within the New Build sector to be and become part of, as their new team member or ‘Trainee New Homes Sales Consultant’ will establish once you join!
We are seeking a kind-hearted, warm and personable character who perhaps has previous experience ‘consultative selling’, and although the Trainee New Homes Sales Consultant will be highly financially incentivised and rewarded, the journey of the customer is always at the heart of each conversation as opposed to hitting strict company sales/plot targets.
Your working week will run Thursday through until Monday and you will be responsible for guiding customers through the home-buying process from reservation to handover, ensuring that they have a wonderful experience.
The Package/Benefits:
- Full Training will be provided into the role and sector!
- £24,000 basic + realistic OTE £45k+, plus company bonus
- Thursday to Monday working rota, with Tuesday and Wednesday off.
- Yearly salary review.
- Eligibility for annual company bonus plan. (Extremely generous, will discuss at screening stage)
- Coverage of your health needs through Level 1 Westfield Health Cash Plan.
- Personalised health report and access to Champion Health's "Netflix of Wellbeing" content.
- Various resources and support for mental health and wellbeing.
- Discounted membership to Nuffield Health Fitness and Wellbeing Gym.
- Dedicated time for personal development, including personal development days and access to a vast library of learning materials on the “My Development Portal”.
- Quarterly wellbeing mornings, Team-building activities like Laughing Yoga, flower arranging, fitness classes, and other events such as mocktail making and pottery painting.
- Opportunities to participate in a range of charity and social events.
The Role:
- Provide exceptional customer service to assist clients in purchasing their dream home
- Collaborate with Project Managers to ensure quality homes are built and customers receive an outstanding experience
- Utilise negotiation and influencing skills to close sales
- Develop strategies with the marketing team to drive traffic to the site and meet sales targets
- Coordinate with third-party stakeholders such as solicitors, estate agents, and mortgage advisors to progress purchases towards exchange and completion dates
- Ensure efficient and accurate processing of sales and contracts through our onsite IT systems
- Produce clear and concise written correspondence for clients and internal communication
- Guide customers through the specification options and make the purchasing and handover process as smooth as possible
- Communicate consistent brand messaging to customers and stakeholders
- Maintain excellent presentation of the development at all times
- Collect and analyse market research to provide insights to the sales management team
You:
- Full training will be provided!
- Experience in sales or customer service (ideally face to face or a mixture of both over the phone and face to face)
- Excellent communication, negotiation, and influencing skills
- Strong organisational skills with attention to detail
- Ability to collaborate effectively with cross-functional teams
- Proficiency in Microsoft Office and CRM systems
- A passion for providing exceptional customer service
- Full driving license and access to own vehicle
Job Type: Full-time
Salary: £24,000.00-£45,000.00 per year
Benefits:
- Company events
- Company pension
- Flexitime
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Flexitime
- Weekend availability
- Weekends only
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Work Location: In person
Reference ID: HC0025