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Clerical Assistant - Microbiology

Job Description

The Microbiology department is looking to welcome a Clerical Assistant to the team on a full-time, permanent basis.

You will provide invaluable admin support to our lab managers and medical staff which will have a direct impact on the smooth running of the service.

• Answering all telephone enquiries from clinics, wards, and GP surgeries
• To assist in the timely, accurate and efficient analytical and reporting service.
• Responsible for maintenance, filing and archiving of laboratory reports.
• To co-ordinate and undertake data entry progress for Microbiology.
• Provide clerical support for microbiology manager(s) and Consultant Microbiologist.
• In the absence of the Consultant Microbiologist, to undertake accurate communication of messages and clinical enquiries.
• Telephoning GPs and doctors with microbiology results.
• Contacting hospital doctors for the Consultant Microbiologist.
• To generate pathology reports from the LIMs/ICE system as requested by the Consultant Microbiologist.
• Using computer system’s (programs) such as ICE, Spin, COSMIC and Microsoft office.
• To liaise and communicate in an appropriate manner with patients and members of the general public as appropriate.
• To maintain a professional appearance and behave in a professional manner at all times
• To communicate effectively on the telephone and face to face, being able to receive and give Information and results, as appropriate. Knowing when to refer to HCPC registered staff.
• Participate in departmental meetings and contribute to effective communication within the Department and users of the service.
• The downloading and enter reference report and give a hard copy of the results to the BMS on the related bench.
• Minute taking for meetings.
• Maintain the work rota for the consultants.

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