Job Description
Stone Island is currently looking for a Full-time Client Advisor to join us at Selfridges London.
Our Client Advisor delivers on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely.
As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client. Stone Island Selfridges currently operates as a wholesale business.
Responsibilities and task:
Drives Sales, achieving individual results and contributing to the team ones
Maximises sales opportunity leveraging cross- selling
Has strong knowledge of the collection
Provides insights on fabrics and products specificities
Collects Client’s valuable information throughout the journey
Proactively engages in 1to1 activities to nurture the relationships with Clients
Supports BOH organisation and procedures implementation as well as replenishment / transfer activities
Supports the maintenance of the store’s visual merchandising standards
May have opening and closing responsibilities
Requirements:
experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses - Experience in Luxury and Contemporary Retail environment is a plus
Client service and commercial mindset
Trustworthiness, attendance, flexibility, agility, attitude for teamwork
Fluency & sophistication in English - additional languages is a plus
Good image and look coherent with the Brand style
Openness to new technologies.
Job Type: Full-time
Schedule:
Work Location: In person
Reference ID: CA FT SI Selfridges