Job Description
We are seeking an experienced, customer focused Operation Manager to join our busy team in London. We require someone who has a keen eye for detail, the ability to apply consistent and robust procedures & protocols to improve results; and have a collaborative approach.
Key tasks include
Warehouse Processing
- Help implementing the system to manage all the warehouse.
- Communicate and coordinate with warehouse to have orders packed up and verified in time for collection/delivery.
- Arrange and manage collections with carriers.
- Be responsible for managing all regulatory matters and maintain strict compliance standards with the latest customs legislation.
- Work on production plan and follow the production; considering components, fillers, pieces available and orders to be shipped out.
Stock Management
- Overview of customer orders to ensure it is managed efficiently.
- Automate our stock management system and ensure reporting is accurate and efficient.
- Responsible for managing the manufacturing process for new productions with all relevant suppliers.
- Liaise with manufacturers in relation to new productions, moulds, samples etc.
- Responsible for implementing quality controls for all productions.
- Focus on making our current productions and processes more efficient with the view to reduce cost.
Logistics Team Support
- Report directly into our Logistics Manager.
- Support distributors and internal departments with additional requests.
Others
- Any other ad hoc duties when required.
To be successful in this role you will need the following:
- Experience in fragrance industry, in particular manufacturing process for fragrance and beauty products.
- Development and delivery of a plan for QC
- A working knowledge of compliance requirements, industry trends, health authority/regulatory developments.
- Strong analytical skills in excel and document handling.
- Excellent time management skills.
- Eager to take responsibility of customer issues and queries.
- Strong communications and organisational skills to allow you to effectively work as part of the logistics team.
- Attention to detail and adaptable to change.
- Ability to prioritise and work well under pressure.
Job Type: Full-time
Ability to commute/relocate:
- Ruislip: reliably commute or plan to relocate before starting work (required)
Education:
- Diploma of Higher Education (preferred)
Work Location: In person