Job Description
Think you could beat the warped wall? How about out smart the Chaser? Perhaps you even think you could survive the Jungle? Have we grabbed your attention?
Here at Leisure Rights TV we are passionate about bringing some of ITV’s most beloved high-engagement programmes to life within our venues across the UK. We believe that life is for living, and we owe it to ourselves to pack as much fun & excitement into it as possible. Our venues are one of a kind. We offer visitors the opportunity to immerse themselves into the world of fame on their favourite TV shows, such as Ninja Warrior UK, I’m a Celebrity get me out of here & the Chase to name a few. But for us, it doesn’t stop at our visitors, we want to create immersive opportunities for our people too. A reason to get out of bed in the morning & a place where you can bring your true self to, whilst growing & developing your skills and experience within a unique brand that no other can compete with.
Exceptional venues. Outstanding experiences. Delivered expertly… and that’s where you come in.
Our Ninja’s in a nutshell
We are Ninjas. As a team member you’ll thrive off adrenline of no two days ever being the same. Our visitors come to us full of energy, and we thrive off it. We challenge you to put your best foot forward & ensure that our guests push themselves to their limits. It’s our job to make sure that our guests experience all the excitement, all the fun, all the energy & all the action.
As a Ninja your challenge is bring your own unique style to work, showing up each & everyday with energy & passion for our guests. You are the face of the experience, so you’ll make it your mission to deliver the best experience possible.
Choose your challenge – Court Marshall
As a Court Marshall, it’s your job to help & encourage guests to have an experience that brings all the action. We take health & safety as seriously as we do our experience, so you will be alert at all times in observing & ensuring that our guests are taking on their challenges in a safe & sensible way. Being a true Ninja, we are all on the same team, so you will also support the reception team & Café when things become a little challenging for them.
Your daily mission
- Marshall all guests on the Ninja course
- Continuously monitor Health and Safety
- Demonstrate excellence in Customer Service
- Provide guidance to our guests and demonstrate techniques if required
- Watch out for misbehaviour and clamp down
- Contribute to the smooth running of parties in co-ordination with caterer
- Serve on reception desk as required
- Take and check bookings
- Answer telephone
- Take cash and cards payments
- Provide excellence in customer relations giving guidance and support
- Sell branded items at reception
- Issue coloured wrist bands
- Maintain cleanliness throughout day
- Assist in cleaning at end of the day including vacuuming park and cleaning wash rooms
- Monitor car parking
Your Ninja allies
- Work closely with other Ninja team members through being true to our values & supporting one another with whatever challenges throughout the shift .
- Work closely with the Elite Ninja’s (that’s our Supervisors & Managers) to ensure our missions for the day are achieved
- Work closely with the Instructors in provision of classes
Ninjutsu (experience/skills/qualifications to non-Ninjas)
Essential
- Working in a leisure, customer facing industry
Desirable
- Trampoline park, Leisure, Fitness
Other
- Decision Making: Desirable
- Identifying and solving problems: Desirable
- Work Quality: High standard required
- Getting on with people – team and guests: Essential
- Interpersonal skills: Essential
- Technical proficiency: Desirable
Specific skills necessary
What we look for in our Ninjas – our values
- Energy – We understand the correlation between positive energy & results, so we look for people who want to push themselves & each other to achieve more. You’ll be the type of person that doesn’t like to sit still. Our customers come to us full of energy, and we thrive from it.
- Courage - We know that fortune favours the bold. We act decisively, with foresight & courage. You will be in your comfort zone when you are empowered to take positive steps forward without fear of failure, & you’ll be someone who never shy’s away from challenges. The idea of conforming to the status quo & doing the same thing every day is a red flag for you, you thrive in an environment where you can learn, grow & develop yourself, others & the way we do things.
- Flexibility – We deal with the unexpected and quickly adapt to new circumstances as they arise. We take pride in delivering results through challenges. You will be someone who is resilient & can adapt to change quickly & thrive in an every changing environment.
- Balance – we know that being successful means having success in many areas of life. We balance our livelihoods, development & wellbeing. Integrity is at the heart of all we do, we are honest, supportive & self-aware. We cultivate a culture that is inclusive of everyone and where anyone can succeed & grow. We know that no business can succeed on its own. We have a positive impact on our local communities & the world.
Job Type: Zero hours contract
Salary: £7.49-£10.42 per hour
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Speke: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Court Marshall