Job Description
Our Harlow Offices are growing. Are you considering a new sales opportunity and want to be part of our ongoing success?
Our Sales Consultants, known within the business as Course Consultants, are often the first point of contact for our customers, as such making this role the driving force for the business.
Do you have a strong and successful track record as a Telesales, Sales or Recruitment Consultant, are you looking for your next opportunity?
As a Course Consultants for Robust IT, you will be part of a successful, highly driven, and professional learning organisation.
You will deal with a high volume of exceptional quality enquiries by e-mail with inbound and outbound calls to warm leads each day. You will have to ensure that you are providing the correct information to our potential students so Recommend the correct course for their needs.
You will quickly become a product expert, capable of proposing bespoke training packages to potential students. You will then act as the initial point of contact to students throughout their training journey – delivering first-class customer service and upselling additional products where appropriate.
Full training will be given.
Key Responsibilities
- Maintaining excellent knowledge of our learning products and providing professional advice on suitable training courses to meet delegate requirements.
- Ensuring delivery of excellent customer service through fast and accurate processing of requirements, communication and coordinating with other departments to resolve enquiries.
- Preparing high-quality quotes, email, and proposals for customers.
- Proactively following up on new business opportunities with clients with a consultative and informative approach.
- Effective customer service management.
- Maintaining all relevant management information systems.
- Prospecting for new customers.
- Making high-quality outbound sales calls.
- Making sure workflows are set and the right information is sent the to the student.
- Helping the team be a positive work environment so we can all enjoy our working day.
- To be an ambassador for this market-leading brand, carrying forward the quality of interaction that has come to be expected from such a well-respected business.
Skills & Abilities
- An entrepreneurial spirit and determination.
- Confidence and a strong sense of direction.
- Excellent communication skills and telephone manners.
- The ability to operate well and contribute to a strong team environment.
- Strong understanding of sales and a proven track record of closing.
- Methodical and accurate with a proven ability to focus on detail.
- Highly self-motivated with initiative and drive.
- Displays a flare for seeking out new opportunities to improve the service and increase revenues/margins.
Job Types: Full-time, Permanent
Salary: Basic salary £25,000 during probation then £30,000 + commission
OTE £35,000 within one year. top earners £50,000+ PA (possibility of advancement into higher brackets on other departments)
We are looking for highly motivated people who can consistently deliver company targets and want to progress within a fast-paced, growing organisation. We work hard to succeed, but we have a great time whilst doing it.
Job Types: Full-time, Permanent
Salary: £25,000.00-£50,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
Schedule:
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: In person
Reference ID: Robus30