POSITION: E-COMMERCE INTERN
DEPARTMENT: MARKETING
LOCATION: LONDON
REPORTS TO: ECOMMERCE MANAGER
PURPOSE OF THE ROLE
The Ecommerce Intern will be responsible for supporting the execution of the strategy of GivenchyBeauty.com in the UK.
This profile will be obsessed with all things digital & luxury, and highly motivated to continue the success story of Givenchy’s digital performance whilst always protecting the brand image.
MAIN RESPONSIBILITIES
Day-to-Day Tasks
- Support the management of the local e-commerce site, tracking performance on a daily basis
- Coordinate product launches and update site content, including visuals, merchandising & promotions
- Maintain daily site checks for any bugs, errors, and/or required optimisations to support sales.
- Support on ecommerce tech developments working closely with our tech team in headquarters
- Analyse past sales trends to support on monthly forecasts
- Brief local media campaigns, working alongside Labelium, Tigrz and Publicis to drive awareness, traffic and conversion
- Liase with the CRM team to optimise email communications in order to support the database and drive conversion
- Liase with Operations & Client Services team to maintain the utmost customer service for Ecommerce customers
- Assist with ecommerce budget and raise POs
Reporting
- Prepare weekly e-commerce reports, tracking sales vs target / key priorities & qualitative feedback
- Monitor ecommerce trends and best practices to create a detailed monthly competitor analysis
- Completion of UK reports: Monthly Business Review
- Support on the completion of monthly reports shared with Ecommerce headquarters.
- Completion of launch reports shared with Marketing Team headquarters