We are seeking a reliable and highly organised Administrative Assistant to join the team at one of our client's highly success gyms. As the Administrative Assistant, you will play a crucial role in supporting the day-to-day operations of the gym by providing efficient administrative and clerical support. If you are detail-oriented, have excellent organisational skills, and thrive in a fast-paced environment, we would love to hear from you.
Responsibilities
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Greet and welcome members and guests, ensuring a positive and friendly experience upon arrival.
- Answer phone calls, respond to inquiries, and direct calls to the appropriate staff members.
- Manage the gym's email inbox, responding to member inquiries and forwarding messages to the relevant departments.
- Provide administrative support to the management team, including scheduling meetings, managing calendars, and coordinating travel arrangements.
- Assist with member registration and membership inquiries, ensuring accurate data entry into the gym's management system.
- Process member payments, track invoices, and maintain financial records.
- Assist with inventory management, including ordering supplies and ensuring stock levels are maintained.
- Help maintain a clean and organised front desk area, including managing access cards, maintaining sign-in sheets, and ensuring promotional materials are well-stocked.
- Assist in coordinating gym events, workshops, and special promotions.
- Support the gym's marketing efforts by distributing flyers, updating social media platforms, and managing promotional materials.
- Assist in generating reports and compiling data as needed.
- Provide general administrative support, including photocopying, filing, scanning, and mailing documents.
The Applicant
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Proven experience in an administrative role, preferably in a customer service-oriented environment.
- Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
- Strong attention to detail and accuracy in data entry and record keeping.
- Proficient computer skills, including knowledge of Microsoft Office (Word, Excel, Outlook) and experience with database management systems.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Ability to work independently with minimal supervision while also being a team player.
- Friendly and professional demeanour with excellent customer service skills.
- Ability to multitask and work efficiently in a fast-paced environment.