Job Description
Exciting new opportunity to join our team as full-time Hotel Receptionist. We are looking for an experienced Hotel Receptionist to supplement our team, delighting our guests and providing them with the highest level of hospitality. We are looking for someone with the personality and passion to deliver top-notch hospitality that will ensure our guests feel relaxed, enjoy themselves and come back for more!
Whatley Manor Hotel and Spa is a luxury 5* hotel that operates like a house and feels like a home. Less than 30 minutes from Chippenham, Stroud, Tetbury and Cirencester, we are commutable from many locations in Gloucestershire, Wiltshire, Bath & Bristol. This beautifully restored 18th century manor house hotel and spa offers a grown up getaway in the heart of the Cotswolds. Set in 12 acres of beautifully kept gardens, we have 23 individually decorated rooms and suites, our luxury Aquarias spa and gym, conference facilities and our very own 40 seat cinema! Coupled with this, we are very proud of our range of dining options which includes our Michelin starred restaurant ‘The Dining Room’ and Grey's, Whatley’s answer to casual dining, a modern dining experience lending itself to the utmost relaxation of our guests.
We are AA 5 red star Inspectors Choice Hotel and are a proud member of Pride of Britain collection.
Committed to putting our people first, Whatley Manor is a proud member of the Hoteliers Charter, launched in 2020 to shine a light on the wide range of excellent career opportunities that exist in this sector.
We have a range of different job opportunities. To find out more about us, please visit our website at www.whatleymanor.com/careers. In particular, do watch our ‘hotel film’ on the landing page.
The Hotel Receptionist role:
Through reservations where we answer queries and manage the bookings until the point of departure, it is our dedicated Hotel Reception team who are on hand to meet, greet and ensure that our guests are looked after from start to finish, whether its looking after luggage, parking of cars, helping with enquiries and requests or booking an excursion or treat.
Ideally, applicants should have at least one year's experience of working as a Hotel Receptionist and must be fluent in spoken and written English.
Alongside a competitive salary and attractive service charge which is paid monthly, you will enjoy additional benefits: A stunning working environment, free uniform, free meals on duty, discounts on room rates, food and beverage and spa products, discounts on other Pride of Britain properties, use of our spa and gym, workplace pension, long service awards, an employee assistance programme. Excellent training, qualification and fantastic career opportunities for those keen to progress.
In line with the Asylum & Immigration Act all applicants must be eligible to live and work in the UK.
Job Types: Full-time, Permanent
Salary: £23,000.00-£25,000.00 per year
Benefits:
- Bereavement leave
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme
- Relocation assistance
- Store discount
Schedule:
- 8 hour shift
- Weekend availability
Work authorisation:
- United Kingdom (required)
Work Location: In person