Job Description
Job Summary
We are now looking for an Assistant Director of Operations and Improvement to help us transform our services and achieve our ambitions on a permanent, full-time basis.
Salary: £70,000 - £75,000 per annum
Hours: 37.5 hours
Job Type: Permanent
Location: Head Office (Balham & Working from home)
Interview Dates: 1st June 2023
Benefits
Flexible working options.
27 days’ annual leave, rising to 29 days, salary sacrifice pension contributions.
24-hour Employee Assistance and wellbeing hub, season ticket loan, cycle to work, tech purchase and gym membership schemes and access to a discount and reward platform.
This is an exceptional opportunity for a high calibre individual with experience of leading major organisational change and a background in developing great working relationships with stakeholders to join London’s leading social care provider.
In this important senior management role, you’ll enable us to innovate and improve our services, enhance our impact and become the provider, employer and strategic partner of choice.
So, if you want to elevate your career in this key role as our new Assistant Director of Operations and Improvement, please apply via the button shown.
About the role
As our Assistant Director of Operations and Improvement, you will play a key strategic role in transforming the way our services are organised, designed, developed and delivered.
Alongside senior leadership colleagues, you’ll ensure that the people we support and their families are at the heart of everything we do, shaping our vision and supporting us to transform our ways of working and ensure we are fit for the future.
You’ll redesign our services, focusing on the needs of the people we support and enabling our teams to become more autonomous, ensuring greater responsibility and accountability at a local level.
Additionally, you’ll lead on, and ensure the effective delivery of, our business and quality performance outcomes, strategic projects and operational strategy and drive your teams to deliver high-quality support via agreed resources and funding.
About you
To join us as our Assistant Director of Operations and Improvement, you will need:
Experience of influencing and leading major service improvements and/or change and translating this to multiple stakeholders with confidence.
Experience of innovating change in practice to achieve improvements in service delivery.
The ability to develop great business partnering relationships.
An understanding of digital solutions.
A supporting statement on how you meet the requirements of the role will need to be submitted along with your CV at the application stage. The supporting statement must be no longer than 2 pages.
Certitude Support are an equal opportunities employer, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to elevate your career in this key role as our new Assistant Director of Operations and Improvement, please apply via the button shown.
About the Organisation
Certitude is a non-profit organisation and London’s leading adult social care provider for people with learning disabilities, autism and mental health needs.
With the help of our valued teams, we run programmes, workshops and initiatives across London, supporting people to develop new skills, meet new people and live the life they want, so their unique brilliance can shine.
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.
Do you want to be an Assistant Director of Operations and Improvement? Complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please email [email protected]
All our posts are subject to a DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery, and we welcome applications from all sections of the community.
As a Disability Confident Employer, we are committed to ensuring the application process and the role itself is as inclusive as possible. If you need reasonable adjustments through any part of the recruitment process, please contact the recruitment team.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
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