Job Description
Job summary
Beech Tree Surgery is looking to recruit an experienced Dispenser to work across our 3 sites. The successful candidate will be working with our existing dispensing team to provide a high quality service to patients.
This post is 35 hours per week over 4 days. Holiday and sickness cover is also required.
Salary is competitive depending on experience. We offer 5 weeks annual leave plus statutory bank holidays, the NHS Pension scheme and free onsite parking.
Main duties of the job
This role involves the preparation and dispensing of medications for our dispensing patient population, including temporary residents and private prescriptions at our Carlton site
This role will also include medicine management tasks which include adding to and/or amending patient's SystmOne medication record, as advised by doctors e.g. discharge and hospital letters
Issuing of prescriptions to both dispensing and non dispensing patients which includes taking requests via email, SystmOne and repeat slips
Handling cash and the checking of patient exemption certificates in relation to this and advising patients on the use/compliance of drugs as necessary
Maintaining adequate stock levels of drugs within the dispensary, ordering as required (paying attention to costing at all times) and checking all invoices against stock received. Rotating of stock to ensure short-dated lines are used first, and date checking of stock on a regular basis.
Maintaining up to date records of Controlled Drugs. Carrying out a weekly CD stock balance check
Ensuring prescriptions are endorsed correctly, overleaf completed by patient, counted, recorded and filed ready to be sent to the Business Services Authority for reimbursement at the end of each month
Maintaining an efficient service between our Riccall surgery with relation to the collection of prescription requests and delivery of medication/prescriptions
This role involves working at all 3 Beech Tree sites
About us
We are a 4 Partner GP practice situated in a purpose-built premises in Selby providing care to approximately 16,629 patients. We also have two branch surgeries in the nearby villages of Riccall and Carlton.
We are looking for a qualified, experienced dispenser to join our friendly, hard-working and efficient team here at Beech Tree Surgery. The applicant needs to hold a minimum of NVQ level 2 in Dispensing and have a good standard of education, IT experience and excellent customer service skills. The hours on offer are 35 hours over 4 fixed days. The flexibility to provide cover for sickness and annual leave is essential.
The ideal candidate will be able to work in a fast paced working environment and be able to adapt to change easily. You will need to have a strong work ethic and be able to work to tight deadlines. The role involves patient contact both in person and on the phone, so good communication skills are required. The job can be pressurised but in return we offer benefits such as:-
Free on-site parking
Enrolement onto the NHS Pension Scheme
5 weeks holiday pro rata (plus bank holidays) which must be taken in line with the Practice policy
Discount at Beech Tree Eyecare (next door to the main surgery).
We are committed to maintaining high standards of patient care, in a friendly and professional environment. We are a friendly team who respect each others roles in providing the best care to our patients.
Job description
Job responsibilities
This role involves:-
- Preparation and dispensing of medications for our dispensing patient population, including temporary residents and private prescriptions
- Medicine Management tasks, which include adding to, and/or amending patient's SystmOne medication record, as advised by doctors e.g. discharge and hospital letters
- The issuing of prescriptions to both dispensing and non dispensing patients which includes taking requests via email, SystmOne and repeat slip
- Handling cash and the checking of patient exemption certificates in relation to this and advising patients on the use/compliance of drugs as necessary
- Maintaining adequate stock levels of drugs within the dispensary, ordering as required (paying attention to costing at all times)
- Checking all invoices against stock received
- Rotating of stock to ensure short-dated lines are used first, and date checking of stock on a regular basis
- Maintaining up to date records of Controlled Drugs
- Carrying out a weekly CD stock balance check
- Ensuring prescriptions are endorsed correctly, overleaf completed by patient, counted, recorded and filed ready to be sent to the PPA for reimbursement at the end of each month
- Working in accordance with the dispensary SOP's at all times
- Carrying out audit and DRUMs in order to comply with the requirements of DSQS
- Taking part in an annual Performance and Development review as required by the Practice
- Attending practice meetings and training events. Ensuring that significant events and near misses are reported and made available to be discussed at the meetings
- Providing cover for holidays and sickness to ensure continuation of the dispensing service
- Maintaining good communications with other members of the practice to maximise benefits to patients
- Keeping up to date with drugs changes and advancements, sharing useful information with the dispensary and clinical teams
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Minimum NVQ level 2 in Dispensing
- Strong computer and communication skills
- Good interpersonal skills, both verbal and written
- Evidence of problem-solving and decision making skills
- Good team player
- Ability to work under pressure and prioritise
- Willingness to accept additional responsibilities when required to meet the needs of the Practice
- Willingness to learn and acquire new skills
- Full driving licence and own car/transport
- Flexibility to cover holiday and sickness
Desirable
- Minimum 2 years experience
- NVQ/Btec level 3 Experience in an NHS/GP environment
- Insight and understanding of current issues for dispensing in the general practice
- Knowledge of SystmOne computer system
- Understanding of health and safety issues
- Knowledge of DSQS
- Demonstrate an understanding of audit
Experience
Essential
- Experience of working in a dispensary/pharmacy
- Minimum qualification NVQ level 2 in dispensing
- Car driver with own transport
- Confidentiality
- Team working
- Flexibility
- Adaptability
- Self motivated
- Ability to perform under pressure
- Conscientious
- Open to change and new ideas
Desirable
- An understanding of a General practice environment
Good standard of general education
Essential
- Practical experience of working in a team
- Using own initiative
- Customer service
- Working within a dispensary
- Practical use of computerised recording systems
- Ability to travel between 3 sites using own transport
Desirable
- Negotiation and conflict management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 35 per week
Salary: £11.80 per hour
Benefits:
- Company pension
- On-site parking
Schedule:
Education:
- GCSE or equivalent (required)
Licence/Certification:
- NVQ level 2 in Dispensing? (required)
- Full Uk Driving License (required)
Work Location: In person
Reference ID: A0991-23-6744