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House of Commons

The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system.

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including:

• 30 days’ annual leave (increasing to 35 days after first full leave year).
• Civil Service pension with an average employer contribution of 27%.
• Access to training and development.
• Flexible working.
• Interest free season ticket loan and bicycle loan.

Introduction

Catering Services sit within the Customer Experience and Service Delivery team and are responsible for the efficient operation of the House of Commons catering facilities within an agreed financial framework. Catering Services at the House of Commons promotes a culture that adheres to the highest ethical standards across all areas of our business. Our commitment to excellence in all we do, combined with a desire to understand, and fulfil our guests’ requirements translates into our customer experience.

The Role

Our corporate events team is looking for an Event Coordinator, with previous experience organising personal and business-to-business events. You will handle events from start to finish, working with in-house stakeholders and external contractors. You will be responsible for every part of the event planning process, such as understanding and translating customer requirements, approving menus, developing seating plans, and evaluating success afterward.

As the Event Coordinator, you should be well-organised and possess a sound knowledge of event management. Excellent communication and attention to detail skills are vital in this role, as our success depends on meeting our customers’ tailored requirements.

Skills and Experience

The successful candidate will have the following skills/experience:

• Experience of organising high-quality events, delivering timely performance with energy, and taking responsibility and accountability for quality outcomes.
• Experience of delivering excellent customer service, with a good understanding of what this looks like and the ability to meet the needs of different groups and uphold the principles of equality, diversity and inclusion
• Ability to create and maintain positive, professional, and trusting working relationships with a wide range of people within and outside the team to help get business done, upholding the principals of equality, diversity, and inclusion.
• Experience of investigating issues, identifying, or developing options and selecting solutions to problems which occur in the role.
• Ability to prioritise tasks and a high level of organisation. Able to respond to rapidly changing circumstances at short notice and demonstrates flexibility under pressure.

Next Steps and Additional Information

• CV & Application Form – If you would like to apply for this role, please submit your CV and an application providing evidence against criteria 1-5 in the Job Description.

More information on the role and the full criteria can be found in the Job Description.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.