Job Description
We are seeking a sales advisor to join our successful team in Huddersfield.We are looking for an enthusiastic and passionate individual to deliver great customer service while growing the business.
While you don't need optical experience for this position, we are ideally looking for someone who has worked in a customer facing or retail environment.
Training and assistance will be provided during the first six months of the role, enhancing the ideal candidate's customer service and retail skills. Key responsibilities include:
- Engaging and building a relationship with customers both in branch and on the phone
- Approaching customers and offering advice on a variety of products
- Processing orders through a computer system
- Working as part of a team effectively
- Maintaining a clean and orderly workplace
- Supporting the branch to achieve budgets
Some more about you:
The ideal candidate will enjoy working in a customer-base role, where they can easily build relationships with individuals while supporting them to find the product that's right for them.
You are also able to promote and communicate our goods and services effectively to customers. You also desire to grow in your role, learning more about the way the business and how our products work.
You are patient and comfortable in working with the public, maintaining professionalism at all times while being someone who listens to and supports customers in their needs.
Benefits and opportunities:
- Competitive salary, plus OTE bonuses if certain targets are met
- 28 days holiday, including bank holidays
- Pension scheme (optional)
- Opportunity to advance to senior sales advisor positions in the company
- Family and friends vouchers for hearing and optical services
About us:
Scrivens Opticians & Hearing Care was founded in 1938, offering excellent eyecare services while later expanding to hearing aid services. Customers have always been at the heart of our values and the company's expansion to over 170 stores across England still has the goal of providing the best care at all times. With people as our core interest, our staff are invaluable to us and we hope to support them as much as possible.
If you think this role is the right one for you, please apply and your application will be reviewed. If you are successful, you will be contacted by a member of our hiring team to arrange an interview.
Job Types: Full-time, Permanent
Salary: From £20,319.00 per year
Benefits:
- Company pension
- Employee discount
- Sick pay
Supplemental pay types:
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Optical dispensing: 1 year (preferred)
Work Location: In person