Job Description
Our mission at Novotel London Excel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
As our next Food & Beverage Team Member, you will…
- Set up the restaurant, bar and meeting rooms and areas as required by the hotel, and helps clean and tidy areas and equipment used during his/her work shift,
- Sets up catering at break times for seminars, in meeting rooms, for banquets, at breakfast, in the bar and prepares trays for room service as required by the hotel,
- Keeps working areas clean,
- Takes part in the briefing and debriefing meetings before and after the work
- Provides information for guests within his/her field of competence or directs them to the right person,
- Remains polite and courteous at all times whatever customers may request,
- Passes on any complaints to the supervisor and/or handles those concerning the restaurant immediately and sensibly, and keeps the supervisor informed,
- Promotes the hotel's range of services in order to increase sales,
- Respects HACCP regulations at all times,
- Applies the hotel's security regulations (in case of fire etc),
- Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Job Type: Full-time
Salary: £12.30 per hour
Benefits:
- Canteen
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- Referral programme
- Sick pay
Day range:
Physical setting:
- Bar
- Buffet restaurant
- Hotel
- Restaurant
Shift:
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: One location