Housing Officer: Rental Income Vacancy
Agency Ref: 72208
An exciting opportunity has arisen within a highly established Housing Association for a Housing Officer: Rental Income role on a temporary basis for 6 months to join their team in Oxfordshire.
Location: Hybrid working on site in Oxfordshire
Hours: 37.5 hours per week
Shifts: 8:30am – 5pm, Monday to Friday
Length: 6 months temporary
Daily duties:
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Provide front-line rental income services and advice to existing and potential tenants, or their representatives
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To be responsible for providing a responsive and pro-active service to residents in general needs, supported and sheltered housing
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Pro-actively work with agencies and colleagues to ensure tenants’ income is maximised
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Handle enquiries from tenants, keeping them informed at all times of progress in relation to their accounts and queries
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Identify households in need of specialist support and work collaboratively with the Welfare Benefit, Tenancy Support services or wider agencies to help tenants to sustain their tenancy
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Take the appropriate legal action in relation to cases of arrears. Attending court and evictions as necessary
Essential Requirements:
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Recent and relevant experience in housing management, rental income recovery or similar services (including legal experience)
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Good knowledge of housing and welfare benefit issues
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High standard of IT skills including; Word, Excel, Outlook and Teams
To be considered for the excellent opportunity send your updated CV to Tia Hewitt at [email protected] or call on 01908 295000