Job Description
Job description – F&B Assistant
DoubleTree by Hilton Bath: Set on the banks of the River Avon in the beautiful Roman city of Bath and within walking distance to all the city's sites and attractions.
We are currently recruiting for an F&B Assistant to join our Truly Talented team.
General scope and purpose
As a Food and Beverage Assistant your focus is to create positively memorable dining experiences for our guests by serving customers to a consistently Outstanding standard. You will pay attention to the details, finding moments of delight for your customers that will highlight your commitment to the customer.
Our ideal candidate
The ideal person for this role will be a true epicurean – a food and drink enthusiast, who maintains a solid and up-to-date understanding of the restaurant and bar scene.
Have in-depth knowledge of wines, cocktails and speciality drinks and take pride in learning our food menu as well.
And enjoy engaging with guests, getting to know our regulars and learning to anticipate their needs.
You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.
If you are passionate & looking to develop within a truly talented team, get in touch with us today!
What we offer
Flexible hours
£10.43/hour
0-hour contract
Our benefits
· Worldwide employee discounts at Hilton Hotels through Go Hilton program
· Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
· 28 days holiday, including bank holidays, increasing yearly to 33 days;
· Discounts across retail, restaurants, events and more through our benefits & rewards portal;
· Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
· Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
· Yearly complimentary Axiom Xcape stayover after one year of service;
· A growing team with great training, progression, and promotion opportunities;
· Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
· Free meals while on shift;
· Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
The core skills and experience required to succeed
· Truly passionate about the Hospitality Industry
· Previous experience as a bartender in a busy environment
· Excellent personal presentation
· Good understanding of food hygiene and health & safety procedures
· Ability to function independently with a minimum of supervision
· Excellent communication skills, the ability to communicate verbally and in writing
· To be an enthusiastic team player with a flexible approach
· You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates.
Having these core skills will put you one step further toward joining Axiom Hospitality and the Abbey Hotel, Bath!
Key responsibilities
- Ensuring that the Restaurant is clean and that all preparation is carried out to ensure a smooth. service for all guests and diners.
- Anticipating customers needs wherever possible, making menu recommendations and responding to. all queries, with customer satisfaction at the forefront of what you do.
- Complying with legislative and safety regulations.
- Supporting the achievement of quality and guest satisfaction goals.
- Keeping your knowledge up-to-date, enabling you to make recommendations to guests.
- A split shift (working breakfast and dinner) may be required.
- Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
- Support all co-workers and treat them with dignity and respect.
- Partner with and assist others to promote an environment of teamwork and achieve common goals.
- Develop and maintain positive and productive working relationships with other employees and departments
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Enter and locate work-related information using computers and/or point of sale systems.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Full description available on demand
Opportunities for all
At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
We offer our people a world of opportunity. At Axiom Hospitality, we drive the performance of hotels in prime locations to deliver value to our investors and owners. With our serious growth plans comes serious opportunity, and there will always be new opportunities for you to grow and challenge yourself.
Job Types: Part-time, Zero hours contract
Salary: £10.43 per hour
Benefits:
- Canteen
- Company events
- Discounted or free food
- Employee discount
- Flexitime
- Referral programme
- Store discount
- Wellness programme
Day range:
- Monday to Friday
- Weekend availability
Physical setting:
Shift:
Ability to commute/relocate:
- Bath, BA1 5BJ: reliably commute or plan to relocate before starting work (required)
Work Location: In person