1. Ensuring that stock levels are always maintained
2. Listening to customer requirements and offering advice/alternatives
3. Dealing with customer queries accurately and timeously
4. Managing the delivery of customer goods accurately and in line with company policy
5. Manage sales and administrative functions and perform general administrative duties required by the role
6. Taking telephonic orders
7. Ensuring that all non-stock items are quoted on and purchased in accordance with official company buying policy
8. Ensuring that agreed delivery times are met
9. Assisting customers at all times as well as with loading of customer goods when required
10. To uphold and promote the company values and culture