Job Description
Picture yourself as a Bookings Consultant with Bartley Portrait Studios!
This is a Part-Time position available from 20 hours per week or could be up to 32 hours per week depending on the applicant and their desired requirements.
At least one evening shift per week is required up to 8pm and shifts would be Monday-Friday over at least 3 days.
Bartley Portrait Studios is a very well-established quality portrait studio, based in Warrington, Cheshire. We provide a first-class family portrait experience, creating special memories at key stages of people’s lives, from babies to grandparents, with finished framed products often adorning our client’s homes as treasured ‘wall art’ for generations to come. We are proud to have built up a fantastic reputation for providing a truly excellent end product, with a memorable, enjoyable quality service from start to finish.
Role Overview:-
The main focus of the role is to make outbound calls to both existing and new customers - giving families advice on their experience with us covering everything from what to expect, when the best time to book in their shoot with us, through to what to wear and how to personalise their shoot to suit their own family’s personality.
You will also cover various face-to-face reception duties, such as meeting and greeting families upon their arrival at the studio and making people feel very welcome. Helping with customers' collections of their finished products and taking payments, processing vouchers plus other basic admin duties behind the scenes.
This is an ideal job for someone who is a very strong communicator, who likes talking to customers of all ages and would love to become part of a well-respected team, joining a successful growing business and work within a fantastic, friendly environment.
The ideal candidate:-
We are looking for someone who is an excellent communicator, highly professional, with past experience in professional environments both over the phone and face to face.
who also . .
- has a good understanding of family life (including babies, children and pets!) in order to help our customers get the best out of the experience with us.
- has past experience in a customer service or sales environment.
- Is Target driven and focused, able to work on their own, with or without supervision
· Is able to demonstrate exceptional customer service skills
· Is confident with an excellent clear voice and friendly telephone manner
· Possesses a highly positive and enthusiastic personality
· Is well presented
· Is computer literate and fast at typing
· Lives locally within 10 miles of our studio in Warrington
Job Types: Part-time, Permanent
Part-time hours: 20-32 per week
Salary: Up to £14.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Quarterly bonus
Work Location: In person