
Student Support Officer - Manchester
Id Job: 3172794
Id Job: 3172794
09/06/2023
Customer Experience - Customer Experience
Student Support Officer - Manchester
Permanent
BPP is a global education provider delivering a full-range of qualifications for professionals at every stage of their career. This includes professional qualifications, university degrees, apprenticeships, work-based learning, and accredited short courses. Established for over 40 years, we deliver courses in law, accountancy, technology, management, nursing and more. Our education is delivered to be as real-world, relevant, and innovative as possible
BACKGROUND
You are the owner of the student's wish. You make things happen and put smiles on faces. You'll be helping our students get the answers and information they need to learn, develop, and progress.
From timetables, programme queries and course deadlines, to bookings and payments, you're an oracle of epic proportions. If you went on Mastermind, your specialist subject would be BPP.
You'll be providing friendly and professional support to BPP customers via a variety of methods including telephone, email and face to face. Your days will be fast-paced and full of variety. You'll have a collegiate team around you, all working together on one common goal: delighting customers with the information they need.
We are seeking individuals who thrive on working in a vibrant and dynamic performance managed customer service environment.
BENEFITS AND REWARDS
28 Days Annual Leave (+5 days after 5 years' service)
BPP Rewards & Offers
Access to a wide range of courses via our study scheme once completed probation
Private Medical and Dental insurance
See more information on all benefits here: https://www.bpp.com/about-bpp/careers/benefits
please see the JD attached
Customer Experience - Customer Experience
UK, North West, Manchester St James's
37.50
1.00
Starting £25000