Commercial Operations
Come and join the team. This full time (36.5hrs per wk), permanent role is available now.
- Regular additional paid hours available
- Generous 39 days holiday allowance (Including bank holidays)
- Access to state of the art sports facilities
- Accredited learning and development opportunities
The Ram Bar – A busy and vibrant bar that promotes a safe, sociable and friendly venue. Our valued team enjoy working in a relaxed environment that attracts a wide variety of customers who respect the premises, appreciate the friendly staff and laid-back atmosphere.
We require someone who will make the most of the opportunities provided to them and will take pleasure in being handed responsibility when working amongst our competent and upbeat team.
The Lemon Grove – Our in-house student nightclub launched in September 2022 and has been a great success, the nightclub will become a firm fixture for the next academic year and we require an enthusiastic supervisor to join our team and be an integral part in developing our nightclub and making it the place to be for students in Exeter. Working with our existing experienced team you will be responsible for running the venue on nights that we are open, creating a safe environment for all students and staff, and making sure every club night is amazing!
This operational post will be focused on supervising our licensed trade areas, our student bar “The Ram Bar” and student nightclub “Lemon Grove” as well as delivering numerous other licensed trading events (gigs, shows and hospitality event bars) across both the Streatham and St Luke’s campuses within the Commercial Operations portfolio.
Working 36.5 hours per week for any 5 days out of 7 this role will require day, evenings and weekend working.
You will have a flexible approach to working patterns, as well as having excellent communication skills.
Your main responsibility will be to supervise our very busy, friendly, and vibrant student bar and nightclub, ensuring students have an exceptional time whilst in a safe environment.
Our unique venues require a candidate that is service-orientated with the ability to thrive in an energetic and dynamic environment.
You will make a significant contribution to the achievement of the following aims:
- Ensuring students receive the highest quality student experience
- Developing standards which ensure the service is at the forefront of the industry
- Providing exceptional customer service to all our student and event clients
- Delivering a financial contribution to ensure continuous investment across the University’s estate
We are looking for customer focused, team players who can also work alone. A particular focus will be on always providing outstanding customer service, with a passion for providing high quality food and drink.
You will demonstrate high standards and be well organised.
Please ensure you read the Job Description and Person Specification for full details of this role
Benefits
We offer some fantastic benefits including:
- 39 days leave per year
- options for flexible working
- numerous discounts at leading retailers
- onsite gyms on all of our campus’ and a cycle to work scheme
- sector leading policies around maternity, adoption and shared parental leave (up to 26 wks full pay), paternity leave (up to six wks full pay) and a new Fertility Treatment Policy
- stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Our Equality, Diversity and Inclusion Commitment
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
Further information
For an informal discussion about the role, please contact Paul Weller, [email protected] or 01392723555.