Job Ref: CRI2068
Branch: DoubleTree by Hilton London – West End
Location: DoubleTree by Hilton London – West End, London (Central)
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 02/05/2023
Closing date: 15/06/2023
Here at Crimson Hotels, we know our colleagues are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.
We’re looking for a friendly and passionate Receptionist to join our team.
The Role
As a Receptionist, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction.
Your key duties as Receptionist will include handling check-in and check-out services for the guests and assisting them with requests during their stay.
The Person
As well as having previous experience in a similar role, we look for Receptionists to have an absolute commitment to delivering exceptional customer service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. You’ll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you’ll have a good command of the English language and be very well presented.
Benefits
- GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family
- Private Healthcare Plan – financial assistance towards the cost of healthcare
- Learning and development opportunities – from our lots of in-house training courses and programmes and over 1,000 training courses available on our ‘Training University’
- Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level
- Attractive front office upselling incentives scheme
- Recommend a Friend incentive – bring your friends on board and receive a bonus after they’ve been with us for 6 months
- Hero Of The Month recognition programme to recognise and celebrate your achievements
- Freshly cooked meals to enjoy on duty
- Dry-cleaning for your uniform
- Lots of team member social events and wellbeing events