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Job Summary

We are inviting applications for the position of Assistant General Manager, based at our busy production office in the West End. The ideal candidate will have experience as an Assistant General Manager in a similar environment, have a passion for theatre, a “can-do” attitude, and a good level experience of working in a theatre company. The ability to work in a team, across more than one production at any one time, and the ability to be self-motivated and remain calm under pressure are crucial. You will need to be highly numerate, highly competent in Excel and Word, and able to play a key, senior role in one of the busiest production companies in the West End. Some evening work and weekend work will be required.

The Assistant General Manager role is essential for supporting the smooth-running of one or more Disney UK musicals – and international tours. The productions typically employ circa 150 people both on stage and backstage and will be seen by over 1.5 million people per year in the UK and Ireland.

Reporting to the General Manager, the role provides support for every aspect of getting a show on stage – people, logistics, budgets and is also responsible for the efficient running of a show, including the welfare of performers, cost management and maintaining the production to a very high standard.

This role will require you to be onsite a minimum of 4 days a week.

The Opportunity & Responsibilities:

Auditions/Casting/Offers

• Casting negotiations, deal memos and contracts (ensemble, swings, some principals)

• Day to day contact for performers’ agents and performers as required

• In collaboration with Senior Management team, discussion with Resident Creatives regarding cast renewals

Children Performers

• Cast offers and contracts for all children

• London/regional performance licenses – in conjunction with Children’s Administrator arrange applications to Local Education Authorities

• Appropriate hiring of Children’s Administrator and Chaperones including management of all appropriate licences, DBS checks etc.

• In conjunction with Children’s Administrator, creation of children’s performance schedules – including distribution to parents/creatives/tech teams

Immigration

• Key contact for all international cast for the duration of their time in the production

• Ensure all paperwork is prepared and recorded as per the Right to Work standards

• Annual renewals of each individual visa for the shows (approx. 50/60 per 12 months)

• Once an individual hits the 5-year mark, assist and advise with their ‘Indefinite Leave to Remain’ in the UK applications

Contracts

• Drafting of new contracts to be issued (i.e., Musical Director, Casting Director, Chaperones, Freelance agreements)

• Approval of ensemble contracts (prepared by Production Assistants)

• Working with legal on group contracts for housing/accommodation

• Management of contract tracker

Finance, forecasting and payroll

• Expenditure forecasting working closely with finance, technical and senior management

• Capital expenditure forecasting in association with finance

• Preparing financial scenarios based on international casting

• Annual Operating Plan and budget forecasts for production operating budgets

Personnel

• Being the first level escalation point for Head of Departments and Company Managers for Employee Relations/conflict issues, working in partnership with HR (Human Resources) to bring resolution in less complex cases

• Developing confidence, knowledge, and skills to manage more complex ER/conflict issues

Marketing, Events and Additional Production Work

• Being the primary contact for Marketing/Press to arrange any internal or external events involving the productions and reporting plans to General Manager

• Compile and circulate schedules/work with the cast and crew/attend rehearsals as required/book travel and accommodation/work with the external teams/accompany teams to the event as required

• Key contact for organising all aspects of London-based workshops of new titles

Diversity & Inclusion/Wellbeing

• Champions for ensuring all relevant people on the production are included in training and workshops

• Working closely with HR to develop new workshops as required on each production

• Work closely with Wellbeing Facilitators to ensure all wellbeing concerns on the shows are addressed or escalated as appropriate

The Experience We Require from You:

• Proven experience in the production department of live entertainment, preferably in the West End, from strategy to implementation

• An understanding of the requirements of maintaining a first class, large-scale west end/touring production

• Ability to exercise creative thinking and initiative

• Attention to detail and ability to multitask across a diverse and changing workload

• Ability to prioritise, problem solve and work to strict deadlines

• Proven organisational and leadership abilities

• Open-minded, flexible in thinking and adaptable to change

• Proven ability to influence at all levels internally and externally

• Collaborate across functions and finds common ground with various groups and individuals

The Perks:

• 25 days annual leave

• Private medical insurance & dental care

• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free

• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing

• Excellent parental and guardian leave

• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.