Job Description
Lilley’s Cider are looking for a Sales Admin Assistant to join our busy office-based sales & marketing team near Frome. You will be working as one of the team within the sales & marketing office with responsibility for the team's administrative requirements.
This job is due to the growth of the company and to expand the time to cope with the increase in demand.
Role Responsibility
As a Sales Assistant your day-to-day remit includes but are not limited to:
- Processing telephone and e-mail orders
- Process and produce picking lists and driver’s routes
- Collating data and keeping updated customer information in our CRM
- Dealing with customer queries efficiently and in a timely manner
- New customer accounts
- Liaising closely with the Accounts department and other Lilley’s Cider departments
- Processing online orders
- Updating ecommerce platform
- Keeping customers updated on progress of their orders throughout the process and being proactive in resolving any issues, escalating to manager as needed.
- Sales research
- Assisting the Sales team on the road with new leads and routes.
- Drivers’ logistics
The Ideal Candidate
Our employees have a can-do attitude, distinguished by computer and customer excellence, with a willingness to embrace team working and a passion for client service. You will be able to demonstrate a similar supportive, flexible, and driven ethos and will have accumulated the following experience and skills:
Essential Skills:
- You will need two years (Minimum) Sales experience in a similar role.
- You must be proficient in Microsoft Office.
- Demonstrate a high level of Customer service.
- You will need to be computer literate with accurate keyboard skills
- You will need to be assertive, articulate, have a good telephone manner and possess excellent verbal and written English skills.
- You must have excellent communication on all levels.
- Have a self-motivating and positive attitude.
- Be able to work to tight timeframes.
- Have experience working in a high-pressured environment.
- Have a good attention to detail.
- Use initiative to problem solve.
Due to the location a driving license is an essential
Desired Skills:
- Sage 200 experience
- Strong Administration Skills
- CRM experience
- Problem Solving skills.
- Sales experience
- Interest in Cider (not compulsory)
- Hospitality experience
What you can expect from us:
Lilley’s Cider is committed to creating a diverse working environment and encourages applications from all suitably qualified people,
- 40 Hours a week
- Monday to Friday 9am to 5pm
Excellent and competitive salary package - Depending on experience (Salary will be negotiable to the right candidate)
- Working closely with a team of talented individuals with a great work ethic who also love to have fun!
- 20 days holiday plus bank holidays (some bank holidays will be required)
- Product discount
- A fantastic working culture
- The opportunity to develop, progress and work within an organisation which is rapidly growing.
- No weekends
- Great Working environment in the countryside.
- On-site parking.
- Performance based rewards.
Job Types: Full-time, Permanent
Salary: £21,860.80-£23,920.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Sales: 2 years (preferred)
Work Location: In person
Reference ID: Sales Assistant